At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service during a busy sales period.
- Company: International customer service firm in Leicester with a supportive team.
- Benefits: Flexible shifts, free parking, and training opportunities for career growth.
- Why this job: Join a dynamic team and potentially secure a permanent position while helping customers.
- Qualifications: Good telephone manner and previous customer service experience preferred.
- Other info: Great working environment with opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
An international customer service firm in Leicester is looking for Customer Service Advisors to assist with a busy sales period. This temporary role offers flexible shifts and a chance for permanent opportunities for suitable candidates. Ideal for those with a good telephone manner and customer service experience.
Benefits include:
- A great working environment
- Free parking
- Training opportunities
Inbound Customer Service Advisor – Hybrid (Temp to Perm) in Melton Mowbray employer: Jacob Thomas Associates
Contact Detail:
Jacob Thomas Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Customer Service Advisor – Hybrid (Temp to Perm) in Melton Mowbray
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your telephone skills! Since this role requires a good telephone manner, try role-playing with a friend or family member to get comfortable with handling customer queries and providing solutions.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Inbound Customer Service Advisor – Hybrid (Temp to Perm) in Melton Mowbray
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience you have. We want to see how you've handled calls and resolved issues in the past, so share specific examples that showcase your skills!
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a job application! Use a friendly tone but keep it professional. Show us your good telephone manner right from the start.
Tailor Your Application: Don’t just send the same application everywhere. Take a moment to tailor your CV and cover letter to this role. Mention why you’re excited about working with us at StudySmarter and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jacob Thomas Associates
✨Know the Company
Before your interview, take some time to research the international customer service firm. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about assisting customers, be prepared to share specific examples from your past experiences. Think of situations where you successfully resolved issues or went above and beyond for a customer. This will demonstrate your capability and fit for the position.
✨Practice Your Telephone Manner
As the job requires a good telephone manner, practice speaking clearly and confidently. You might even want to do a mock interview over the phone with a friend. This will help you get comfortable with the format and ensure you come across as professional and approachable.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities mentioned in the job description or what a typical day looks like for an Inbound Customer Service Advisor. This shows that you’re engaged and eager to learn more about the role.