At a Glance
- Tasks: Take outbound calls, process orders, and manage customer queries.
- Company: Renowned international manufacturer based in Doncaster.
- Benefits: Competitive pay, supportive team, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and personal initiative.
- Why this job: Join a dynamic team and enhance your sales skills while making an impact.
- Qualifications: Strong customer service skills and proficiency in IT systems.
The predicted salary is between 11 - 16 £ per hour.
Salary: £13.25 per hour
Shifts: Monday - Thursday 8:00am - 4:00pm and Friday 8:00am - 3:30pm
Location: Doncaster, South Yorkshire
Our client, a renowned international manufacturer based in Doncaster, is seeking a dedicated and self-motivated individual to join their Internal Sales team. The successful candidate will be responsible for taking outbound calls from customers and processing their orders accurately within set timeframes, making the most of every opportunity to increase orders and generate additional business for the company.
The Internal Sales Role:
- Process and register sales orders
- Prepare and issue sales paperwork
- Process and manage customer claims
- Deal with customer queries - order status / stock and claims
- Liaise with internal teams to update customers on their order status, shipment, delivery times and supply options
- Prepare customer service reports
- Manage deadlines and ensure timely order delivery while managing customer expectations
Our Ideal Internal Sales Candidate:
- Strong customer service skills
- Excellent attention to detail
- Able to process orders accurately
- Proficient with IT systems e.g. MS Office
- Self-motivated and able to work well using own initiative
- Ability to work well under pressure and to deadlines
The Internal Sales Benefits:
Excellent working environment...
Internal Sales employer: Jacob Thomas Associates
Jacob Thomas Associates is an exceptional employer located in Blaby, offering a vibrant work culture that prioritises training and career progression for its employees. With a competitive salary and a unique profit share scheme, the company fosters an environment where dynamic individuals can thrive and develop their skills in a supportive team setting, making it an ideal place for those seeking meaningful and rewarding employment in recruitment.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Get to know the company! Research their products and services, and understand their customer base. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their Internal Sales team.
✨Tip Number 2
Practice your phone skills! Since you'll be taking outbound calls, it’s crucial to sound confident and friendly. Try role-playing with a friend or family member to get comfortable with handling customer queries and processing orders on the spot.
✨Tip Number 3
Show off your tech skills! Brush up on MS Office and any other relevant IT systems. Being proficient will not only help you in the role but also impress your interviewers when they see you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service skills and attention to detail. We want to see how your experience aligns with the Internal Sales role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your self-motivation and ability to work under pressure – we love that kind of energy!
Showcase Your IT Skills:Since proficiency with IT systems like MS Office is key, make sure to mention any relevant software experience. We appreciate candidates who can hit the ground running with tech!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jacob Thomas Associates
✨Know Your Product
Before the interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight how you handled queries, processed orders, or resolved issues, as this is crucial for the Internal Sales position.
✨Demonstrate Attention to Detail
Since accuracy is key in processing orders, be ready to discuss how you ensure precision in your work. You might even want to mention any tools or methods you use to stay organised and error-free.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team dynamics, sales targets, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
