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- Tasks: Assist customers with inquiries and process orders via phone and internet.
- Company: Join a dynamic international business with a professional customer service team.
- Benefits: Earn £12.21 per hour, enjoy free parking, and access hybrid working after permanent offer.
- Why this job: Great opportunity for students to gain experience and potentially secure a permanent role.
- Qualifications: Good telephone manner and ability to work in a team; previous experience is a plus.
- Other info: Flexible shifts available, with genuine progression opportunities for star performers.
Key Skills: Customer Service Advisor, Telecommunications, Customer Service, Data Entry, Business-to-Customer, Inbound
Salary: £12.21 per hour
Shift Pattern: Various shifts available, Monday – Saturday 8:00am – 8:00pm Sunday 10:00am – 6:00pm must be flexible with working hours includes evening and weekend work. Working hours 12 – 40 per week
Location: Melton Mowbray, Cottesmore, Edith Weston, Leicester, Stamford, Corby, Uppingham
We have some very exiting opportunities for Customer Service Advisors to assist with the busy sales period for an international business based in Oakham. This is an fantastic opportunity to be part of a professional customer service team delivering first line support for a successful distribution centre. This role is temporary however for the right candidates could lead to more. There are genuine progression opportunities within the business for star performers.
The Benefits:
- Great working environment
- Free Car Parking
- Hybrid working offered once permanent offer made
- Training and development opportunities
- Fantastic Canteen facilities
The Role:
- Answering all incoming calls
- Processing orders via phone and internet
- Data input
- Working to set procedures, targets and Health & Safety Guidelines
Our Ideal Candidate:
- Good telephone manner
- Work to tight deadlines
- Work within a team environment
- Previous experience would be an advantage within any customer service sector
- Potentially suitable for students during their term break
Interested in this opportunity? Please apply directly through this website down below, or call us on 0116 277 9854 . Or alternatively, please see below or click here to view our other immediately available vacancies.
Is this vacancy not what you’re looking for? Please see below some of our immediately available vacancies:
Job Title: Quality Technician Salary: £28,000 to £38,000 (DOE)…
Job Title: Warehouse Operative (Part Time) Salary: £12.77 per…
Job Title: Account Manager Salary: from £40,000 per annum…
Job Title: Purchasing Coordinator Salary: £30,000 per annum plus…
If you are applying for any of the vacancies listed on our website we recommend sending a CV or brief outline to us by prior to giving us a call. Please use the form below or email jobs@jacobthomas.co.uk
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Customer Service Advisor employer: Jacob Thomas Associates
Contact Detail:
Jacob Thomas Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversation and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves answering calls, get comfortable with common customer service scenarios. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to showcase your flexibility! With various shifts available, highlight your willingness to work evenings and weekends. This shows you're committed and ready to jump in when needed.
✨Tip Number 4
Don’t forget to follow up! After your chat, send a quick thank-you message. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a nice touch!
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Customer Service Advisor role and how your background fits. Keep it friendly and professional – we love a personal touch!
Show Off Your Flexibility: Since the role requires flexibility with working hours, mention your availability clearly in your application. We appreciate candidates who can adapt to various shifts, so let us know when you can work!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can check out other vacancies while you’re there!
How to prepare for a job interview at Jacob Thomas Associates
✨Know Your Customer Service Basics
Brush up on the key principles of customer service, especially in telecommunications. Be ready to discuss how you would handle common customer scenarios and demonstrate your understanding of what excellent service looks like.
✨Showcase Your Flexibility
Since the role requires flexibility with working hours, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or worked during evenings and weekends.
✨Practice Data Entry Skills
As data entry is a crucial part of the job, practice your typing speed and accuracy. You might even want to mention any relevant software you’re familiar with, as this shows you’re ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and potential career progression. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
