Resident Services Manager

Resident Services Manager

Full-Time 45000 - 45000 £ / year (est.) No working from home possible
Jackson Sims Recruitment

At a Glance

  • Tasks: Lead front of house operations and ensure top-notch resident services.
  • Company: Luxury residential development in vibrant West London.
  • Benefits: Competitive salary, supportive team, and a dynamic work environment.
  • Other info: Join a passionate team dedicated to excellence and continuous improvement.
  • Why this job: Make a real difference in residents' lives with exceptional service.
  • Qualifications: Strong customer service skills and leadership experience.

The predicted salary is between 45000 - 45000 £ per year.

Our client is looking for a driven, customer facing Resident Services Manager to lead on front of house operations and resident services at a luxury residential development in West London.

Working Hours: 8:30am-5pm, Monday-Friday

Salary: £45,000 per annum

Location: West London

Aim of Post: To support the Estate Manager and the operational onsite team to include the Duty Managers, Concierge, Post Room Operatives, Security and Driver, with their day to day operational duties. The daily duties must be carried out ensuring positive first impressions and superior levels of customer service are met.

Key Responsibilities:

  • Lead by example, adopting company policies, procedures and values.
  • Constantly strive for continuous improvement.
  • Delivering excellent customer service.
  • Take personal responsibility for understanding and following the company’s Health and Safety policies.

Resident Services Manager employer: Jackson Sims Recruitment

Join a dynamic team as a Senior Property Manager in Portsmouth, where you will enjoy a supportive work culture that values collaboration and innovation. With competitive salary packages and hybrid work flexibility, we prioritise employee growth through ongoing training and development opportunities, making this an excellent place for those seeking a meaningful career in property management.

Jackson Sims Recruitment

Contact Details:

Jackson Sims Recruitment Recruitment Team

We think you need these skills to ace Resident Services Manager

Communication Skills
Problem-Solving Skills
Attention to Detail
Empathy
Adaptability
Leadership Skills
Time Management