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- Tasks: Be the friendly face of a prestigious residential building, assisting residents and managing security.
- Company: Join a respected private residential development in West London.
- Benefits: Competitive salary of £35,850 per annum with structured shifts.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a difference in residents' lives while working in a dynamic environment.
- Qualifications: Professional presentation, reliability, and strong communication skills required.
The predicted salary is between 35850 - 35850 £ per year.
Our client is a prestigious private residential development in West London. A permanent vacancy has arisen following the retirement of a long-serving team member, and they are seeking an exceptional Day Porter of the same calibre to join their front-of-house team.
20 weekday shifts + 1 weekend per 35 days
- Weekday shifts: 7am-5pm or 9am-7pm
- Weekend shifts: 7am to 7pm
£35,850 per annum
Role to start in July 2026
The successful candidate will be the professional face of the building - manning the reception desk, managing deliveries, overseeing building security and CCTV, conducting patrols, and providing a warm, helpful service to residents at all times. On weekdays the role is part of a small team of porters; at weekends and when covering nights, the postholder works as a lone worker on site.
Key responsibilities include:
- Greeting and assisting residents and visitors
- Logging parcels and registered mail
- Monitoring access and security
- Reporting maintenance issues
- Managing contractor sign-in
- Participating in structured shift handovers
The role also requires active involvement in health and safety procedures including fire alarm response.
The ideal candidate:
- Impeccably presented and professional at all times
- Calm, alert and responsive - particularly in security or emergency situations
- Naturally courteous, with a warm and helpful manner towards all residents
- Reliable, punctual and conscientious about handovers and record-keeping
- Comfortable working as part of a small team as well as alone
- Attentive to detail and proactive about reporting issues
Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK.
Day Porter (Residential) employer: Jackson Sims Recruitment
Contact Detail:
Jackson Sims Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Porter (Residential)
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Research what a Day Porter does and how you can shine in that position. This will help you stand out when you get the chance to chat with the hiring team.
✨Tip Number 2
Networking is key! Reach out to current or former employees of the residential development. They can give you insider tips on what the team values and how to present yourself as the perfect fit.
✨Tip Number 3
When you get an interview, be ready to showcase your customer service skills. Think of examples where you've gone above and beyond for residents or clients. This will show you're not just about the job, but about creating a welcoming environment.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job.
We think you need these skills to ace Day Porter (Residential)
Some tips for your application 🫡
Show Your Professional Side: Since you'll be the face of the building, make sure your application reflects your professionalism. Use a clean format, check for typos, and keep your tone polite and friendly. We want to see that you can represent us well!
Highlight Relevant Experience: When detailing your work history, focus on roles where you've had similar responsibilities. Whether it's managing deliveries or ensuring security, we want to know how your past experiences make you the perfect fit for this role.
Be Personable: This role is all about providing a warm and helpful service. Let your personality shine through in your application! Share examples of how you've gone above and beyond for residents or customers in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Jackson Sims Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Day Porter. Familiarise yourself with tasks like manning the reception desk, managing deliveries, and overseeing security. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Dress to Impress
As the professional face of the building, first impressions matter. Dress impeccably for your interview to reflect the high standards expected in this role. A smart outfit not only shows respect for the interviewers but also gives you a confidence boost.
✨Showcase Your Customer Service Skills
Be prepared to discuss your experience in providing excellent customer service. Think of specific examples where you've gone above and beyond to assist others. This is crucial for a Day Porter, as you'll need to be warm and helpful towards residents and visitors alike.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, especially regarding security or emergencies. Practise your responses to scenarios like dealing with difficult residents or responding to a fire alarm. This will show that you're calm, alert, and ready to take on the challenges of the role.