At a Glance
- Tasks: Lead a dynamic concierge team and deliver exceptional service to residents.
- Company: Luxury residential development in the heart of London.
- Benefits: Competitive salary, flexible shifts, and opportunities for professional growth.
- Other info: Exciting career path in luxury property management awaits you!
- Why this job: Join a vibrant team and make a real difference in residents' lives.
- Qualifications: Experience in hospitality or concierge roles with strong customer service skills.
The predicted salary is between 37000 - 37000 £ per year.
Location: London
Salary: £37,000 per annum
Hours: 7:00am – 7:00pm | 4 Days On / 4 Days Off
We are currently recruiting for a professional and customer-focused Concierge Day Team Leader to join a luxury residential development in London. This is an excellent opportunity for an experienced Concierge Team Leader, Front of House professional who enjoys delivering exceptional customer service and maintaining the highest standards within a residential environment.
Responsibilities:
- Lead, supervise and motivate the concierge team.
- Allocate daily duties, shifts and responsibilities.
- Prepare staff rotas and manage attendance.
- Train new team members and support staff development.
- Monitor performance and provide feedback.
- Provide a welcoming and professional front of house service to residents and visitors.
- Manage resident enquiries promptly and efficiently.
- Monitor access control and maintain building security.
- Receive and distribute parcels and deliveries.
- Coordinate contractor and visitor access.
- Carry out routine inspections of communal areas and report any maintenance issues.
- Maintain accurate records, logs and handover notes.
- Work closely with the building management team to ensure the smooth day-to-day operation of the development.
Requirements:
- Previous experience within a Concierge, Front of House, Reception or Hospitality role.
- Outstanding customer service and communication skills.
- Professional appearance and a positive, proactive attitude.
- Ability to remain calm under pressure and work on your own initiative.
- Good IT skills and experience using Microsoft Office.
- Right to work in the UK.
If you are passionate about delivering exceptional service and are looking for your next opportunity within luxury residential property, we would love to hear from you. Apply today.
Concierge Day Team Leader in London employer: Jackson Sims Recruitment Ltd
As a Residential Caretaker with us, you will be part of a dedicated team that values high standards and takes pride in creating a welcoming environment for residents. Our company fosters a supportive work culture, offering opportunities for personal growth and development while ensuring a stable, part-time role that fits your lifestyle. Located in the heart of London, we provide a unique chance to contribute to a well-maintained residential community, making a meaningful impact every day.
Contact Details:
Jackson Sims Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Concierge Day Team Leader in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jackson Sims Recruitment Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jackson Sims Recruitment Ltd
Don't be shy about reaching out to Jackson Sims Recruitment Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Concierge Day Team Leader in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jackson Sims Recruitment Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jackson Sims Recruitment Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
