At a Glance
- Tasks: Support the management of a luxury residential community and ensure smooth daily operations.
- Company: Join a prestigious property management firm in Wembley, London.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity to work in a high-end setting with excellent career progression.
- Why this job: Make a real difference in residents' lives while growing your career in property management.
- Qualifications: Experience in property management or customer service, with strong communication skills.
The predicted salary is between 32000 - 32000 £ per year.
We are seeking a professional, proactive, and customer-focused Assistant Estate Manager to support the management of a prestigious luxury residential apartment development in Wembley. This is an excellent opportunity for an organised individual with residential property, facilities management, hospitality, or customer service experience who is looking to develop their career within the residential property sector.
The Role
- Working closely with the Estate Manager, you will help ensure the smooth day-to-day operation of a large, high-end residential community.
- You will be responsible for maintaining exceptional standards across the development, supporting residents, coordinating contractors, and assisting with compliance and health safety requirements.
Key Responsibilities
- Assist in the daily management and operation of the residential estate.
- Deliver outstanding customer service to residents, visitors, and stakeholders.
- Conduct regular inspections of communal areas, facilities, and grounds.
- Monitor standards of cleanliness, maintenance, and presentation throughout the development.
- Liaise with residents regarding enquiries, concerns, and service requests.
- Coordinate and oversee contractors and service providers on-site.
- Support the management of planned and reactive maintenance works.
- Assist with health safety compliance, risk assessments, and statutory inspections.
- Maintain accurate records, reports, and estate documentation.
- Support the Estate Manager with service charge budgeting and expenditure monitoring where required.
- Ensure all estate policies and procedures are followed consistently.
About You
- Previous experience in residential property management, facilities management, hospitality, or a customer-facing environment.
- Strong communication and interpersonal skills.
- Professional and approachable manner.
- Excellent organisational and administrative abilities.
- Ability to prioritise tasks and work independently.
- Good understanding of health safety principles.
- Proficient in Microsoft Office applications.
- A proactive attitude with strong attention to detail.
- IOSH, IRPM, or relevant property management qualifications would be advantageous but are not essential.
Assistant Estate Manager employer: Jackson Sims Recruitment Ltd
At Jackson Sims Recruitment, we pride ourselves on being an exceptional employer within the residential property sector, offering a dynamic work environment in the vibrant area of Wembley, London. Our commitment to employee growth is reflected in our supportive culture, where you will have the opportunity to develop your skills and advance your career while working alongside experienced professionals in luxury residential management. With a focus on outstanding customer service and a proactive approach to facilities management, we ensure that our team members are equipped with the tools and resources they need to thrive in their roles.
Contact Details:
Jackson Sims Recruitment Ltd Recruitment Team
