Sales Administrator - Retail Sector in London

Sales Administrator - Retail Sector in London

London Full-Time 35000 - 40000 Β£ / year (est.) No working from home possible
Jackson Rose Recruitment Solutions | Marketing, Pr & Comms Recruitment

At a Glance

  • Tasks: Lead one-to-one engagement ring consultations and manage incoming enquiries across all channels.
  • Company: Join a highly regarded independent jewellery business located in Hatton Garden, London's jewellery quarter.
  • Benefits: Base salary of Β£35,000–£40,000 plus commission, with OTE reaching Β£55,000–£60,000.
  • Other info: Self-motivated and target-driven candidates will thrive in this commission-based role.
  • Why this job: This role rewards your relationship skills in a prestigious environment with a loyal client base.
  • Qualifications: Proven experience in fine jewellery retail, ideally specialising in bridal or engagement.

The predicted salary is between 35000 - 40000 Β£ per year.

We're working with a highly regarded independent jewellery business in the heart of Hatton Garden β€” London's legendary jewellery quarter β€” to find an Engagement Ring Specialist who can deliver exceptional, personalised consultations and build lasting client relationships.

The Role

  • As Engagement Ring Specialist, you'll be the first point of contact for clients embarking on their engagement ring journey. From initial enquiry through to the moment they leave with something truly special, you'll guide them with expertise, warmth, and discretion.
  • Your day-to-day will include:
    • Leading in-depth, one-to-one engagement ring consultations β€” understanding briefs, budgets, and the story behind the purchase
    • Managing incoming enquiries across all channels, ensuring every prospect receives a prompt, personalised response
    • Building and maintaining a loyal client base through high-touch clienteling, follow-ups, and relationship management
    • Staying across product knowledge including diamond grading, precious metals, setting styles, and bespoke design options
    • Working collaboratively with the wider team to deliver a seamless, luxury client experience

About You

  • Proven experience in fine jewellery retail, ideally with a specialism in bridal or engagement
  • A natural consultant β€” you listen first, advise second, and never push
  • Polished, professional, and confident with high-value transactions
  • Strong clienteling instincts with the ability to build genuine long-term relationships
  • Self-motivated, target-driven, and excited by the earning potential that commission brings

The Package

  • Base salary: Β£35,000–£40,000 depending on experience
  • Commission structure taking OTE to Β£55,000–£60,000
  • The chance to be part of a prestigious Hatton Garden business with a loyal and growing client base

If you're passionate about fine jewellery and want a role where your relationship skills are truly rewarded, we'd love to hear from you.

Sales Administrator - Retail Sector in London employer: Jackson Rose Recruitment Solutions | Marketing, Pr & Comms Recruitment

Work in the heart of Hatton Garden, known for its rich jewellery heritage. Enjoy a competitive salary and commission structure while being part of a growing team dedicated to exceptional client experiences. The company values relationship-building and offers a supportive environment for personal growth.

Jackson Rose Recruitment Solutions | Marketing, Pr & Comms Recruitment

Contact Details:

Jackson Rose Recruitment Solutions | Marketing, Pr & Comms Recruitment Recruitment Team

We think you need these skills to ace Sales Administrator - Retail Sector in London

Client Relationship Management
Consultative Selling
Product Knowledge in Fine Jewellery
Diamond Grading
Precious Metals Knowledge
Bespoke Design Options
High-Touch Clienteling