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For Companies At a Glance
- Tasks: Lead CRM strategy and integration to enhance audience engagement and drive sales.
- Company: Contemporary art gallery in Central London with a focus on digital transformation.
- Benefits: Competitive salary, dynamic work environment, and opportunity to influence creative direction.
- Other info: Fully office-based role with significant career growth potential.
- Why this job: Be at the forefront of transforming how art connects with its audience.
- Qualifications: Proven CRM experience in luxury, art, or lifestyle sectors; strong analytical and communication skills.
The predicted salary is between 55000 - 65000 £ per year.
The Company
With a rich programme of artists, exhibitions, and editions, they are now investing seriously in their digital infrastructure — and this hire sits at the heart of that ambition.
This is a strategic CRM appointment, brought in at a pivotal moment. The business is mid-way through the integration of a new CRM system, working alongside an external agency, and needs a commercially minded operator to take ownership of the roadmap from here.
You will define how the gallery communicates with its audience — collectors, buyers, enquirers, and cultural followers — and rebuild those relationships in a way that is more relevant, more considered, and ultimately more effective at driving sales and engagement.
It is a strategy-first position, with the ability to influence creative direction and hold an agency accountable to results. The role is fully office-based, five days a week in Central London.
- Leading the ongoing CRM system integration in partnership with the external agency, acting as the senior internal voice on delivery, priorities, and outcomes.
- Developing and owning the CRM strategy — segmentation, journey mapping, contact cadence, and re-engagement programmes across the full database.
- Collaborating with the wider team on email design and content direction, providing strategic steer on tone, timing, and targeting.
- Working closely with sales to ensure CRM activity is directly supporting commercial objectives — more enquiries, more sales, more repeat buyers.
- Championing data hygiene and segmentation best practice throughout the organisation.
A proven CRM professional with experience in a commercially driven, brand-led environment — luxury, art, culture, or lifestyle backgrounds are all of interest.
Someone who leads with strategy but understands the mechanics — you know what good looks like technically, even if you are not building it yourself.
Strong analytical instincts — comfortable in the data, able to translate performance into clear commercial insight.
Clear, confident communicator who can work across creative, commercial, and technical stakeholders without losing the thread.
Salary: £55,000 – £65,000, with flexibility for the right candidate.
Location: Central London — fully office-based, five days a week.
CRM Project Executive employer: Jackson Rose Recruitment Solutions | Marketing, Pr & Comms Recruitment
Contact Detail:
Jackson Rose Recruitment Solutions | Marketing, Pr & Comms Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Project Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the art and culture scene. Attend exhibitions, workshops, or industry events where you can meet potential employers or colleagues. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! When you get the chance to chat with someone from the gallery, be ready to discuss your CRM experience and how you can help them achieve their goals. Bring examples of your past successes to the table.
✨Tip Number 3
Follow up after meetings or networking events. A quick email thanking them for their time and reiterating your interest can keep you top of mind. Plus, it shows you’re genuinely interested in the role!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It gives us a better chance to understand your fit for the CRM Project Executive role and helps you stand out from the crowd.
We think you need these skills to ace CRM Project Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CRM Project Executive. Highlight your experience with CRM systems and any relevant projects you've led. We want to see how your background aligns with our vision!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about contemporary art and how your strategic mindset can help us enhance our CRM efforts. Let your personality come through!
Showcase Your Analytical Skills: Since this role requires strong analytical instincts, don’t shy away from sharing examples of how you've used data to drive decisions in past roles. We love seeing how you translate numbers into actionable insights!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jackson Rose Recruitment Solutions | Marketing, Pr & Comms Recruitment
✨Know Your CRM Inside Out
Make sure you’re well-versed in the specifics of CRM systems, especially those relevant to the art and culture sector. Familiarise yourself with the latest trends and technologies in CRM integration, as this will show your potential employer that you’re not just a strategist but also someone who understands the technical side.
✨Showcase Your Strategic Mindset
Prepare to discuss how you would develop and own a CRM strategy. Think about segmentation, journey mapping, and re-engagement programmes. Bring examples from your past experiences where you’ve successfully implemented similar strategies, and be ready to explain the impact they had on sales and engagement.
✨Communicate Clearly and Confidently
As a CRM Project Executive, you’ll need to liaise with various stakeholders. Practice articulating your thoughts clearly, especially when discussing how you would collaborate with creative and commercial teams. Use specific examples to demonstrate your ability to communicate effectively across different departments.
✨Demonstrate Analytical Skills
Be prepared to talk about how you’ve used data to drive decisions in previous roles. Bring examples of how you’ve translated performance metrics into actionable insights. This will highlight your analytical instincts and show that you can back up your strategic ideas with solid data.