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For Companies At a Glance
- Tasks: Lead CRM strategy and integration to enhance audience engagement and drive sales.
- Company: Contemporary art gallery investing in digital infrastructure and innovation.
- Benefits: Competitive salary, dynamic work environment, and opportunity to influence creative direction.
- Other info: Fully office-based role in vibrant Central London, perfect for those passionate about art and culture.
- Why this job: Be at the forefront of transforming how art connects with its audience.
- Qualifications: Proven CRM experience in luxury, art, or lifestyle sectors; strong analytical and communication skills.
The predicted salary is between 55000 - 65000 £ per year.
The Company
With a rich programme of artists, exhibitions, and editions, they are now investing seriously in their digital infrastructure — and this hire sits at the heart of that ambition.
This is a strategic CRM appointment, brought in at a pivotal moment. The business is mid-way through the integration of a new CRM system, working alongside an external agency, and needs a commercially minded operator to take ownership of the roadmap from here.
You will define how the gallery communicates with its audience — collectors, buyers, enquirers, and cultural followers — and rebuild those relationships in a way that is more relevant, more considered, and ultimately more effective at driving sales and engagement.
It is a strategy-first position, with the ability to influence creative direction and hold an agency accountable to results. The role is fully office-based, five days a week in Central London.
- Leading the ongoing CRM system integration in partnership with the external agency, acting as the senior internal voice on delivery, priorities, and outcomes.
- Developing and owning the CRM strategy — segmentation, journey mapping, contact cadence, and re-engagement programmes across the full database.
- Collaborating with the wider team on email design and content direction, providing strategic steer on tone, timing, and targeting.
- Working closely with sales to ensure CRM activity is directly supporting commercial objectives — more enquiries, more sales, more repeat buyers.
- Championing data hygiene and segmentation best practice throughout the organisation.
A proven CRM professional with experience in a commercially driven, brand-led environment — luxury, art, culture, or lifestyle backgrounds are all of interest.
Someone who leads with strategy but understands the mechanics — you know what good looks like technically, even if you are not building it yourself.
Strong analytical instincts — comfortable in the data, able to translate performance into clear commercial insight.
Clear, confident communicator who can work across creative, commercial, and technical stakeholders without losing the thread.
Salary: £55,000 – £65,000, with flexibility for the right candidate.
Location: Central London — fully office-based, five days a week.
CRM Project Executive in City of London employer: Jackson Rose Recruitment Solutions | Marketing, Pr & Comms Recruitment
Contact Detail:
Jackson Rose Recruitment Solutions | Marketing, Pr & Comms Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Project Executive in City of London
✨Tip Number 1
Network like a pro! Attend industry events, exhibitions, and art fairs in Central London. It's a great way to meet people in the field and get your name out there. Plus, you never know who might be looking for someone just like you!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your CRM strategies and successes. Use real examples of how you've driven engagement and sales in previous roles. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to galleries or companies you admire. Express your interest in their CRM initiatives and how you can contribute to their goals. It shows initiative and could lead to opportunities!
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your talents and connect with the right opportunities. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that CRM Project Executive role!
We think you need these skills to ace CRM Project Executive in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CRM Project Executive. Highlight your experience in CRM systems, strategy development, and any relevant projects that showcase your skills in a commercially driven environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about contemporary art and how your background aligns with the gallery's vision. Be sure to mention specific experiences that demonstrate your strategic thinking and data-driven approach.
Showcase Your Analytical Skills: Since this role requires strong analytical instincts, don’t shy away from sharing examples of how you've used data to drive decisions in past roles. Whether it's improving engagement or boosting sales, let us know how you’ve made an impact!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the heart of our digital transformation.
How to prepare for a job interview at Jackson Rose Recruitment Solutions | Marketing, Pr & Comms Recruitment
✨Know Your CRM Inside Out
Make sure you’re well-versed in the specifics of CRM systems, especially those relevant to the art and culture sector. Familiarise yourself with the latest trends and technologies in CRM integration, as this will show your potential employer that you’re not just a strategist but also someone who understands the mechanics behind it.
✨Showcase Your Strategic Mindset
Prepare to discuss how you would develop and own a CRM strategy. Think about segmentation, journey mapping, and re-engagement programmes. Bring examples from your past experiences where you’ve successfully implemented similar strategies, and be ready to explain the impact they had on sales and engagement.
✨Communicate Clearly and Confidently
As a CRM Project Executive, you’ll need to liaise with various stakeholders. Practice articulating your ideas clearly and confidently. Use examples to demonstrate how you’ve effectively communicated across creative, commercial, and technical teams in previous roles.
✨Be Data-Driven
Brush up on your analytical skills and be prepared to discuss how you translate data into actionable insights. Think of specific instances where your data analysis led to improved CRM outcomes. This will highlight your ability to champion data hygiene and segmentation best practices within the organisation.