At a Glance
- Tasks: Support and enhance operational systems, ensuring smooth performance and user satisfaction.
- Company: Join a leading firm in transportation and IT consulting with a focus on innovation.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Other info: Collaborative environment with a focus on continuous improvement and user training.
- Why this job: Make a real impact by optimising systems that drive business success.
- Qualifications: Degree in IT or related field, with strong knowledge of system architecture.
The predicted salary is between 39600 - 48400 £ per year.
We are seeking a proactive and experienced Operational Systems & Applications Specialist to ensure the smooth functioning, support, maintenance, and continuous improvement of our operational systems and software applications. You will play a vital role in maintaining system reliability, integrating new solutions, and enabling business growth through effective IT support.
Scope of the Role
You will be responsible for the support and development of enterprise-level operational systems and applications. This includes ensuring optimal system performance, implementing regular updates and enhancements, and aligning technology with business needs.
Key Responsibilities
- Ensure operational systems run efficiently, with minimal downtime and optimal performance
- Support users in day-to-day system usage and develop solutions to enhance business processes
- Plan and lead IT projects including software upgrades, system integrations, and infrastructure improvements
- Develop and manage integrations (APIs/EDIs) between operational systems, ERP, and external partners
- Collaborate with internal teams and external vendors to enhance system functionality and resolve issues
- Lead incident response for system outages and functionality failures, keeping stakeholders informed
- Train users and create training materials to support effective use of systems
- Maintain technical documentation for systems, configurations, and change processes
- Conduct regular updates, patches, and backups to protect data integrity and security
- Undertake disaster recovery testing and support business continuity planning
- Ensure compliance with security and data protection standards
- Provide technical support and manage access controls across operational systems
Key Stakeholders
Internal: All system users, Business Area Managers, IT Team
External: 3rd-party support teams, software vendors, account managers
Essential Qualifications
- Degree in IT, Computer Science, or a related field (or equivalent professional experience)
- Strong knowledge of enterprise system architecture and application design
- Relevant industry certifications (e.g., ITIL, Microsoft, CompTIA) are highly desirable
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Transportation, Logistics, Supply Chain and Storage and IT Services and IT Consulting
Systems & Application Engineer employer: Jackson Hogg
As a Senior Membrane Application Scientist, you will thrive in a dynamic and innovative environment that prioritises collaboration and professional growth. Our company offers a supportive work culture, competitive benefits, and opportunities for international travel, allowing you to engage with diverse customer applications while advancing your expertise in membrane technology. Join us to be part of a forward-thinking team dedicated to pushing the boundaries of membrane science and making a meaningful impact in various industrial processes.
StudySmarter Expert Advice🤫
We think this is how you could land Systems & Application Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Jackson Hogg values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Jackson Hogg might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Jackson Hogg!
✨Direct Apply to Jackson Hogg
Let's not forget to apply directly through the Jackson Hogg website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems & Application Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Jackson Hogg.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Jackson Hogg. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Jackson Hogg
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
