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- Tasks: Lead service operations and ensure stability across IT and telecommunications.
- Company: A top utilities firm in Newcastle upon Tyne with a strong reputation.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Why this job: Shape the future of service operations and drive strategic objectives.
- Qualifications: Extensive experience in senior service operations and strong leadership skills.
- Other info: Join a dynamic team focused on operational excellence and resilience.
The predicted salary is between 43200 - 72000 £ per year.
A leading utilities firm is looking for a Head of Service Operations in Newcastle upon Tyne. This role involves end-to-end accountability for service performance and stability across IT and telecommunications.
Key responsibilities include:
- Setting strategic direction
- Overseeing operational technology
- Managing stakeholder engagement
The ideal candidate should have:
- Extensive experience in senior service operations
- Strong leadership capabilities
- Excellent financial acumen
This position is crucial for embedding robust operational practices to support strategic objectives.
Chief of Service Operations & Resilience in Newcastle upon Tyne employer: Jackson Hogg
Contact Detail:
Jackson Hogg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief of Service Operations & Resilience in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local meetups. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We should be ready to discuss how our experience aligns with their strategic objectives. Tailor your answers to show how you can enhance service performance and stability.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. We can help each other refine our responses, especially around leadership capabilities and financial acumen, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have insider tips on what the hiring managers are looking for in candidates.
We think you need these skills to ace Chief of Service Operations & Resilience in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Chief of Service Operations role. Highlight your leadership capabilities and any relevant experience in service operations to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share examples of how you've successfully managed service performance and stakeholder engagement in the past.
Showcase Your Financial Acumen: Since financial acumen is key for this role, don’t forget to mention any relevant experience you have in managing budgets or improving financial performance in your application. We want to see how you can contribute to our strategic objectives!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Jackson Hogg
✨Know Your Stuff
Make sure you’re well-versed in the specifics of service operations and resilience. Brush up on the latest trends in IT and telecommunications, as well as any relevant technologies that could impact the role. This will show your potential employer that you’re not just familiar with the basics but are genuinely passionate about the field.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership capabilities. Think of situations where you’ve successfully led teams or projects, especially in challenging environments. Be ready to discuss how you’ve managed stakeholder engagement and driven operational improvements in previous roles.
✨Financial Acumen is Key
Since the role requires excellent financial acumen, be prepared to discuss your experience with budgeting, forecasting, and financial management. Bring specific examples of how you’ve used financial data to make strategic decisions or improve service performance.
✨Align with Their Strategic Objectives
Research the company’s strategic goals and think about how your experience aligns with them. During the interview, articulate how you can contribute to their objectives and embed robust operational practices. This shows that you’re not just looking for a job, but are genuinely interested in helping the company succeed.
