Shipping & Customer Service Administrator in Leeds
Shipping & Customer Service Administrator

Shipping & Customer Service Administrator in Leeds

Leeds Full-Time 25000 - 32000 £ / year (est.) No home office possible
Jackson Hogg

At a Glance

  • Tasks: Coordinate UK and international shipments while ensuring accurate documentation.
  • Company: Established manufacturing business with a global customer base.
  • Benefits: Flexible hours, competitive benefits, and a supportive team environment.
  • Why this job: Join a fast-paced role where your organisation skills make a real difference.
  • Qualifications: Experience in shipping or logistics and strong attention to detail.
  • Other info: Great opportunity for career development in a structured business.

The predicted salary is between 25000 - 32000 £ per year.

We’re working with a well-established manufacturing business with a strong reputation and global customer base, looking to add a Shipping & Customer Service Administrator to their operations team. This is a key role focused on coordinating UK and international shipments, ensuring accuracy across documentation, and keeping processes running efficiently from order through to delivery.

The Role

  • Coordinating shipments across UK and international markets
  • Managing all associated shipping documentation and compliance
  • Liaising with internal teams, freight forwarders, and external warehouses
  • Monitoring shipment schedules and resolving any issues quickly
  • Supporting a smooth and efficient customer experience

This is a fast-paced, detail-driven role where organisation and communication are key.

About You

  • Experience in shipping, logistics, imports or exports
  • Strong attention to detail and ability to manage multiple priorities
  • Working knowledge of Incoterms and Letters of Credit
  • Confident communicator, both internally and externally
  • Good Excel skills and general systems confidence
  • Proactive, reliable, and able to work under pressure

What’s on Offer

  • Flexible working hours (37.5 hours per week)
  • Bonus and competitive benefits package
  • Supportive, team-focused environment
  • Opportunity to develop within a well-structured business

If you’re looking for a role where you can take ownership of your work and be part of a collaborative team, get in touch for a confidential discussion.

Shipping & Customer Service Administrator in Leeds employer: Jackson Hogg

Join a well-established manufacturing business in Pudsey, where you will thrive in a supportive, team-focused environment that values your contributions. With flexible working hours and a competitive benefits package, this role as a Shipping & Customer Service Administrator offers you the chance to develop your skills within a structured organisation while ensuring a smooth customer experience across UK and international markets.
Jackson Hogg

Contact Detail:

Jackson Hogg Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shipping & Customer Service Administrator in Leeds

✨Tip Number 1

Network like a pro! Reach out to people in the shipping and logistics industry on LinkedIn. Join relevant groups and engage in discussions to get your name out there and learn about potential job openings.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of Incoterms and Letters of Credit. Be ready to discuss how you've handled shipping documentation in the past, as this will show you're the right fit for the role.

✨Tip Number 3

Show off your Excel skills! Create a simple spreadsheet to track your job applications and follow-ups. This will help you stay organised and demonstrate your attention to detail when discussing your application process.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team-focused environment.

We think you need these skills to ace Shipping & Customer Service Administrator in Leeds

Shipping Coordination
Logistics Management
Documentation Accuracy
Compliance Knowledge
Communication Skills
Attention to Detail
Multi-Priority Management
Knowledge of Incoterms
Understanding of Letters of Credit
Excel Proficiency
Systems Confidence
Proactive Problem-Solving
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in shipping and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've handled shipping documentation or resolved issues in the past.

Show Off Your Attention to Detail: In this role, accuracy is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Jackson Hogg

✨Know Your Shipping Basics

Make sure you brush up on your knowledge of shipping, logistics, and compliance. Familiarise yourself with key terms like Incoterms and Letters of Credit, as these will likely come up during the interview. Being able to speak confidently about these topics will show that you're serious about the role.

✨Show Off Your Organisational Skills

Since this role is all about managing multiple priorities, be prepared to discuss how you stay organised. Bring examples of past experiences where you successfully coordinated shipments or managed documentation. This will demonstrate your ability to handle the fast-paced nature of the job.

✨Communicate Clearly

As a Shipping & Customer Service Administrator, communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare for common questions about how you would handle communication with internal teams and external partners, as this will highlight your confidence in liaising with others.

✨Excel at Excel

Since good Excel skills are mentioned in the job description, make sure you’re comfortable with spreadsheets. Brush up on functions and formulas that could help you manage shipping data effectively. You could even mention a specific project where you used Excel to improve efficiency, which will impress your interviewers.

Shipping & Customer Service Administrator in Leeds
Jackson Hogg
Location: Leeds

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