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For Companies At a Glance
- Tasks: Manage and grow client relationships while ensuring excellent service delivery.
- Company: Join a respected UK supplier known for quality products and outstanding customer service.
- Benefits: Enjoy career development opportunities in a supportive, collaborative environment.
- Why this job: Be part of a friendly team and take ownership of key accounts to drive growth.
- Qualifications: Previous experience in account management or customer service is essential.
- Other info: This is an on-site role based in North Yorkshire.
The predicted salary is between 28800 - 43200 £ per year.
Location: North Yorkshire
Salary: Competitive dependent on experience
We are working with a well established UK-based supplier of essential products and services for businesses. With a strong reputation for customer service and product quality they are now seeking a motivated Internal Account Manager to join their dynamic team.
About the Role
This is a fantastic opportunity for a proactive and customer focused professional to manage and grow existing client relationships. You will act as the main point of contact for a portfolio of key accounts ensuring excellent service delivery, identifying upselling opportunities and working closely with the external sales and operations teams to meet client needs.
Key Responsibilities
- Build and maintain strong relationships with existing customers
- Act as the main point of contact for client enquiries, orders and service issues
- Identify opportunities to upsell and cross sell products and services
- Work closely with internal departments to ensure smooth order processing and delivery
- Provide accurate quotations and process customer orders efficiently
- Maintain accurate records of customer interactions using the CRM system
- Support the external sales team with account insights and customer updates
About You
- You have previous experience in an account management, customer service or sales support role
- Strong communication and relationship building skills
- Excellent organisational abilities with attention to detail
- Comfortable working in a fast paced environment managing multiple priorities
- A proactive problem solver who takes ownership of customer satisfaction
- Confident using CRM systems and Microsoft Office applications
Why Join
- Be part of a friendly close knit team in a respected UK business
- Opportunity to take ownership of key customer relationships and drive growth
- Career development opportunities in a successful and growing company
- On site role with a supportive and collaborative working environment
How to Apply
If you are a customer focused professional looking to develop your career in account management, we would love to hear from you. Please submit your CV and a short cover letter outlining your relevant experience.
Internal Account Manager (Leeds) employer: Jackson Hogg
Contact Detail:
Jackson Hogg Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager (Leeds)
✨Tip Number 1
Research the company thoroughly before your interview. Understand their products, services, and customer base. This will help you demonstrate your knowledge and show how you can contribute to their success.
✨Tip Number 2
Prepare specific examples from your past experience that highlight your relationship-building skills and ability to upsell. Be ready to discuss how you've successfully managed client accounts in previous roles.
✨Tip Number 3
Familiarise yourself with common CRM systems and Microsoft Office applications, as these are crucial for the role. If you have experience with specific tools, be sure to mention this during your discussions.
✨Tip Number 4
Show your enthusiasm for the role and the company culture during your interactions. A positive attitude and genuine interest can set you apart from other candidates and make a lasting impression.
We think you need these skills to ace Internal Account Manager (Leeds)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account management, customer service, or sales support. Use specific examples that demonstrate your relationship-building skills and ability to manage multiple priorities.
Craft a Compelling Cover Letter: In your cover letter, emphasise your proactive approach to problem-solving and customer satisfaction. Mention how your previous experiences align with the responsibilities of the Internal Account Manager role.
Showcase Relevant Skills: Highlight your strong communication skills and familiarity with CRM systems. Provide examples of how you've successfully upsold or cross-sold products in past roles to demonstrate your capability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Jackson Hogg
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and how the company serves them will help you demonstrate your ability to manage and grow client relationships effectively.
✨Showcase Your Communication Skills
As an Internal Account Manager, strong communication is crucial. Prepare examples of how you've successfully resolved client issues or improved relationships in previous roles. This will highlight your ability to be the main point of contact for clients.
✨Demonstrate Proactivity
Be ready to discuss instances where you identified upselling opportunities or took initiative to solve problems. This will show that you are a proactive problem solver who takes ownership of customer satisfaction.
✨Familiarise Yourself with CRM Systems
Since the role requires maintaining accurate records using a CRM system, brush up on your knowledge of popular CRM tools. If you have experience with specific systems, be prepared to discuss how you used them to enhance customer interactions.
