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- Tasks: Support the sales team with admin tasks and ensure top-notch customer service.
- Company: Progressive manufacturing company with a collaborative culture.
- Benefits: Negotiable salary, dynamic work environment, and growth opportunities.
- Why this job: Join a fast-paced team and make a real impact on customer satisfaction.
- Qualifications: Experience in sales admin or customer service, strong attention to detail.
- Other info: Be part of a successful company with excellent career prospects.
The predicted salary is between 21600 - 36000 £ per year.
Are you an organised and detail-oriented individual with a passion for customer service? Jackson Hogg are delighted to be partnering with this progressive manufacturing company in their search for a Sales Administrator. This is a dynamic role offering the opportunity to work alongside a collaborative sales team and contribute to exceptional service delivery.
As a Sales Administrator, you will provide essential administrative support to the sales team, ensuring orders are processed efficiently, deliveries are well-coordinated, and customers receive top-notch service. You will be liaising with various departments, including external sales, dispatch, and logistics, to maintain the highest standards of customer care and operational efficiency.
Key Responsibilities will include (but not limited to):
- Customer Service: Serve as the first point of contact for customer enquiries via phone and email, providing clear information on product availability, order status, and delivery schedules.
- Sales Administration: Manage inbound sales enquiries, process customer orders accurately, maintain records, and assist in preparing quotations and reports.
- Logistics & Dispatch Coordination: Work closely with logistics teams to ensure timely and accurate deliveries, handling any transport-related queries.
- Team Collaboration: Support both internal teams and external sales colleagues to ensure smooth order management and contribute to ongoing process improvements.
Criteria:
- Previous experience in sales administration, customer service, or a related office support role.
- Strong attention to detail and excellent organisational skills.
- Confident communicator with strong written and verbal communication skills.
- Proficiency in Microsoft Office (Excel, Word, Outlook); experience with ERP or CRM systems is a plus.
- A team player who is proactive and customer-focused.
If you're looking to make an impact in a fast-paced, customer-focused environment and be part of a company with a strong track record of growth and success, we’d love to hear from you.
Sales Administrator employer: Jackson Hogg Ltd
Contact Detail:
Jackson Hogg Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how you can contribute to their customer service excellence. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your communication skills! As a Sales Administrator, you'll need to be a confident communicator. Role-play common interview questions with a friend or family member to get comfortable expressing your thoughts clearly.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your previous experience in sales administration and customer service, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how your skills align with the responsibilities of the role. Keep it concise but engaging!
Showcase Your Communication Skills: Since this role involves liaising with various departments and customers, make sure your written application reflects your strong communication skills. Use clear and professional language throughout your CV and cover letter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Jackson Hogg Ltd
✨Know the Company Inside Out
Before your interview, do some homework on the company. Understand their products, services, and values. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Sales Administrator, organisation is key. Be prepared to discuss specific examples of how you've managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your attention to detail.
✨Demonstrate Customer Service Excellence
Since customer service is a big part of this role, think of scenarios where you've gone above and beyond for a customer. Share these stories during your interview to illustrate your commitment to providing top-notch service.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and expectations for the Sales Administrator role. This shows that you're engaged and serious about finding the right fit for both you and the company.
