Freight Coordinator in Newcastle upon Tyne

Operations Support Administrator Newcastle Upon Tyne Full-Time, Permanent If you’re administratively sharp, thrive in a fast-paced logistics environment, and enjoy being the person who keeps operations moving smoothly, this could be a great next step for you. This role sits at the heart of the Freight Desk, supporting day-to-day operational and administrative activity. You’ll help manage freight movements, coordinate transport requirements, support customs processes, and keep communication flowing across carriers, customers, and internal teams. Accuracy, organisation, and a proactive attitude are key. Role & Responsibilities In this role, you’ll take ownership of: * Core Freight Desk administration including data entry, document control, and shipment file management. * Ensuring all customs obligations are fulfilled accurately and on time for both import and export activity. * Coordinating daily freight movements across all modes, ensuring capacity is used effectively and carriers receive timely information. * Providing clear communication and operational visibility across the Freight Desk team. * Supporting wider departments with administrative tasks when required. * Assisting other Customer Support team members during quieter periods to keep workflow consistent. Desirable Skills & Experience We’re looking for someone who brings: * Excellent communication skills. * Strong administration capability with a solid eye for detail. * Previous experience in an administrative role. * Good organisational and time-management skills. * A positive, proactive, and team-focused attitude. * Consistent professionalism in appearance, timekeeping, and overall work ethic. * Previous experience within a freight forwarding or shipping organisation is highly advantageous If this sounds like you and you’d like to learn more, please get in touch. Skye Madden – Managing Consultant at Jackson Hogg