At a Glance
- Tasks: Engage with customers, manage sales cycles, and support team goals.
- Company: Join a thriving manufacturing business focused on growth and innovation.
- Benefits: Enjoy a competitive salary, 25 days holiday, and pension contributions.
- Why this job: Be part of a dynamic team that values customer relationships and personal development.
- Qualifications: Experience in sales or customer service is preferred; strong communication skills are essential.
- Other info: Opportunity to work with HubSpot CRM and develop your sales expertise.
The predicted salary is between 30000 - 35000 £ per year.
Location: Birmingham
Our client, a well-established and growing business in the manufacturing sector, is seeking a confident and results-driven Internal Sales Executive to join their dynamic team. This is an excellent opportunity for a motivated individual with a passion for customer engagement and sales to contribute to a forward-thinking organisation.
The successful candidate will be responsible for maintaining and developing strong customer relationships, managing the full sales cycle, and supporting the wider team in achieving collective sales goals. Experience with CRM systems, particularly HubSpot, is highly desirable, although not essential.
Key Responsibilities
- Build and maintain strong relationships with existing customers through regular outbound calls.
- Provide exceptional service that drives repeat business and uncovers upselling opportunities.
- Handle inbound enquiries professionally, collaborating with technical support when needed.
- Prepare accurate, timely quotations and follow up proactively to convert them into sales.
- Understand reasons for won and lost opportunities to improve future outcomes.
- Process customer orders efficiently and issue clear order confirmations.
- Maintain accurate records and manage the sales pipeline using HubSpot CRM.
- Analyse customer feedback and lost deals to help refine the sales approach.
- Participate in regular sales meetings, sharing insights and contributing to performance improvement.
- Collaborate with internal teams, including technical and production departments, to ensure a smooth customer journey.
- Meet personal sales targets while supporting broader team goals.
- Stay informed about company products, market trends, and customer needs.
Candidate Requirements
- Previous experience in internal sales, account management, or a customer service/helpdesk role.
- A confident and professional telephone manner with strong communication skills.
- Experience using HubSpot CRM or similar customer relationship management systems.
- Strong attention to detail, with excellent organisational and multitasking skills.
- A proactive, self-starting attitude with a passion for building customer relationships.
Package & Benefits
- Salary: £30,000 to £35,000 DOE
- 25 days holiday plus bank holidays
- 3% employer pension contribution
Internal Sales Executive employer: Jackson Hogg Ltd
Contact Detail:
Jackson Hogg Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive
✨Tip Number 1
Familiarise yourself with HubSpot CRM, as it's mentioned in the job description. Even if you haven't used it before, understanding its basic functionalities can give you an edge during interviews.
✨Tip Number 2
Prepare to discuss your previous experiences in internal sales or customer service. Think of specific examples where you successfully built customer relationships or converted leads into sales.
✨Tip Number 3
Research the manufacturing sector and the company itself. Being knowledgeable about their products and market trends will show your genuine interest and help you stand out during the interview.
✨Tip Number 4
Practice your telephone communication skills. Since the role involves a lot of outbound calls, being able to convey confidence and professionalism over the phone is crucial.
We think you need these skills to ace Internal Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in internal sales, account management, or customer service. Emphasise your communication skills and any experience with CRM systems like HubSpot.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer engagement and sales. Mention specific examples of how you've built strong customer relationships and contributed to sales goals in previous roles.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, organisational skills, and a proactive attitude. Use concrete examples to demonstrate these skills.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and can help keep your application top of mind.
How to prepare for a job interview at Jackson Hogg Ltd
✨Showcase Your Communication Skills
As an Internal Sales Executive, strong communication is key. Be prepared to demonstrate your telephone manner and how you engage with customers. Practice articulating your thoughts clearly and confidently.
✨Familiarise Yourself with HubSpot
While experience with HubSpot CRM is desirable but not essential, showing that you have taken the initiative to learn about it can set you apart. Consider exploring its features and functionalities before the interview.
✨Prepare for Scenario Questions
Expect questions about handling customer relationships and sales scenarios. Think of examples from your past experiences where you successfully built rapport or converted leads into sales, and be ready to discuss them.
✨Research the Company and Industry
Understanding the manufacturing sector and the specific company will help you tailor your responses. Familiarise yourself with their products, market trends, and customer needs to show your genuine interest in the role.