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- Tasks: Manage Sea Freight imports from start to finish, ensuring compliance and top-notch customer service.
- Company: Join a well-recognised logistics business with a supportive culture.
- Benefits: Enjoy a competitive salary, stable hours, and hybrid working options.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: 5 years in Freight Forwarding with strong Sea Freight import experience.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Felixstowe
Working Pattern: Monday to Friday | 8:00–16:00 or 9:00–17:00
Hybrid: 4 days office-based, 1 day working from home
Salary: Competitive
Jackson Hogg is pleased to be partnering with PD Ports on the recruitment of a Freight Forwarder to join their team at the Felixstowe site. This is an excellent opportunity to join an established freight forwarding function within a well recognised logistics business.
The Role
The successful candidate will be responsible for managing Sea Freight import shipments from origin through to final delivery, ensuring compliance, accuracy, and high levels of customer service throughout.
Key Responsibilities:
- Manage end-to-end Sea Freight import operations
- Handle customs clearance processes and import documentation
- Liaise with shipping lines, hauliers, ports, customs authorities, and internal teams
- Ensure shipments are processed in line with customs regulations and company procedures
- Monitor shipment progress and proactively manage exceptions or delays
- Maintain accurate records and system updates
- Provide a high level of service across a varied customer account base
- Support handovers and continuity of service across existing accounts
About You
- Minimum 5 years’ experience in Freight Forwarding
- Strong experience in Sea Freight imports (Road Freight imports also considered)
- Solid customs knowledge (qualifications in customs or imports desirable)
- Able to manage multiple shipments and priorities in a fast-paced environment
- Strong communication skills and attention to detail
- Proactive, organised, and customer-focused
What’s on Offer
- Competitive salary
- Stable, Monday–Friday working hours
- Hybrid working (4 days office / 1 day home)
- Supportive working environment within an established logistics organisation
Locations
Freight Forwarder in Felixstowe, Suffolk employer: Jackson Hogg Ltd
Contact Detail:
Jackson Hogg Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder in Felixstowe, Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics industry, especially those who work in freight forwarding. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your customs knowledge and sea freight processes. We recommend practising common interview questions and scenarios related to managing shipments and handling exceptions. Confidence is key!
✨Tip Number 3
Showcase your experience! When you get the chance to speak with potential employers, highlight your past successes in managing sea freight imports and customer service. Use specific examples to demonstrate your skills and achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at PD Ports.
We think you need these skills to ace Freight Forwarder in Felixstowe, Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Forwarder role. Highlight your experience in Sea Freight imports and customs knowledge, as these are key for us. Use specific examples that showcase your skills and achievements in freight forwarding.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about logistics and how your background makes you a perfect fit for our team. Be sure to mention your customer service skills and ability to manage multiple shipments.
Showcase Your Communication Skills: As a Freight Forwarder, strong communication is crucial. In your application, demonstrate how you've effectively liaised with various stakeholders in past roles. This will show us that you can handle the demands of the job.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Jackson Hogg Ltd
✨Know Your Sea Freight Inside Out
Make sure you brush up on your knowledge of sea freight imports. Familiarise yourself with the customs clearance processes and any relevant regulations. Being able to discuss specific examples from your past experience will show that you’re not just knowledgeable but also practical.
✨Show Off Your Communication Skills
Since you'll be liaising with various stakeholders, it’s crucial to demonstrate your strong communication skills. Prepare to share examples of how you've effectively communicated with shipping lines, hauliers, or customs authorities in previous roles. This will highlight your ability to maintain high levels of customer service.
✨Be Ready for Scenario Questions
Expect questions about how you would handle exceptions or delays in shipments. Think of a few scenarios where you successfully managed such situations and be ready to explain your thought process. This shows your proactive approach and problem-solving skills.
✨Highlight Your Organisational Skills
With multiple shipments to manage, organisation is key. Be prepared to discuss how you prioritise tasks and keep accurate records. Sharing specific tools or methods you use to stay organised can give you an edge in the interview.
