CAD Technician / IT Support

CAD Technician / IT Support

Gateshead Full-Time 36000 - 60000 £ / year (est.) No home office possible
J

At a Glance

  • Tasks: Support and maintain Siemens NX and Teamcenter, providing IT support and user training.
  • Company: Join a world-leading supplier of maritime solutions with a focus on innovation.
  • Benefits: Enjoy competitive pay, hybrid working, and access to training and mentorship opportunities.
  • Why this job: Be part of a critical role linking engineering and IT, driving continuous improvement.
  • Qualifications: HNC/HND in Engineering or related field; 3-5 years experience with Siemens NX and Teamcenter.
  • Other info: Ideal for tech-savvy individuals passionate about engineering and IT systems.

The predicted salary is between 36000 - 60000 £ per year.

We are seeking a highly skilled and technically proficient CAD/PLM Administrator to provide Engineering and General IT support to our site. In this role, you will support and maintain our Siemens NX and Teamcenter environments across both engineering and IT domains. This hybrid role serves as a critical link between engineering design and information technology, ensuring the stability, security, and performance of our CAD and PLM systems. You will also provide end-user support and drive continuous improvement initiatives across both areas. What you will be doing CAD/PLM Administration (NX & Teamcenter): * Administer and maintain Siemens NX and Teamcenter PLM environments, ensuring system uptime, data integrity, and performance. * Manage user access, roles, and permissions in Teamcenter and NX. * Configure and support Teamcenter integrations with NX, including BOMs, revisions, release processes, and lifecycle workflows. * Implement and enforce CAD/PLM standards, templates, and document control procedures. * Provide Tier 1/2 user support and training for engineers and designers using NX and Teamcenter. * Develop and maintain technical documentation, training guides, and user support materials. IT/Systems Administration: * Work closely with the IT department to install, configure, and maintain NX and Teamcenter servers (on-prem or cloud-hosted). * Support software upgrades, patches, and license management (FlexNet, Siemens License Server, etc.). * Monitor system performance and perform preventive maintenance on CAD/PLM servers and workstations. * Manage backups, disaster recovery planning, and data migrations for CAD and PLM data. * Troubleshoot issues involving system integrations, network connectivity, and user authentication (e.g., LDAP, SSO). * Collaborate with cybersecurity teams to ensure secure access and compliance with IT policies. * Manage hardware (Laptops & Phones), Stock and installation of computer operating systems. * Assist with general day-to-day IT problems * Carry out inductions with new users across various departments Desirable * HNC/HND Engineering qualification. * Understanding of engineering systems, Computer Science, Information Systems, or a related field. * 3–5 years of hands-on experience with Siemens NX and Teamcenter in an administrative role. * Strong understanding of both engineering processes and IT systems infrastructure. * Familiarity with CAD/PLM system architecture, deployment, and integrations. * Experience with Teamcenter BMIDE, Active Workspace, and user environment configuration. * Experience with Windows Server environments, virtualisation (VMware/Hyper-V), and network configuration.  Scripting knowledge (e.g., PowerShell, ITK, TCL, or Python) for automation and customisation. * Experience with multi-site CAD/PLM deployments. * Teamcenter certification or Siemens PLM training. * Knowledge of product development lifecycle and change management processes (ECO/ECN). * Experience in a regulated industry (maritime and defence) is a plus. * Familiarity with DevOps practices, SQL databases, and cloud services (AWS/Azure) is a bonus. You are able to * Use a methodical and systematic approach, plan ahead, define clear priorities and allocates resources effectively * Demonstrate specialist knowledge and expertise in own area * Communicate in a clear, precise and structured way Co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals ​​​​​​​Why join us An exciting and important position working for the world-leading supplier of maritime solutions Professional and personal development and career opportunities – including access to training programs and mentorship opportunities for continuous learning and career advancement. Competitive pay and benefits, including attractive insurance policies and pension schemes. We offer hybrid working arrangement

CAD Technician / IT Support employer: Jackson Hogg Ltd

Join a world-leading supplier of maritime solutions as a CAD Technician / IT Support, where you will thrive in a dynamic work culture that prioritises professional and personal development. Enjoy competitive pay, attractive benefits, and a hybrid working arrangement that promotes work-life balance while contributing to innovative engineering and IT solutions.
J

Contact Detail:

Jackson Hogg Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CAD Technician / IT Support

✨Tip Number 1

Familiarise yourself with Siemens NX and Teamcenter by exploring online tutorials or forums. This will not only boost your confidence but also help you speak knowledgeably about these tools during interviews.

✨Tip Number 2

Network with professionals in the CAD and PLM fields through LinkedIn or industry events. Engaging with others can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Stay updated on the latest trends and technologies in CAD/PLM systems. Being knowledgeable about advancements can set you apart from other candidates and show your commitment to continuous improvement.

✨Tip Number 4

Prepare to discuss specific examples of how you've solved technical issues or improved processes in previous roles. Real-life scenarios can demonstrate your problem-solving skills and technical expertise effectively.

We think you need these skills to ace CAD Technician / IT Support

Siemens NX Administration
Teamcenter PLM Management
User Access Management
BOM Configuration
Document Control Procedures
End-User Support
Technical Documentation Development
IT Systems Administration
Software Upgrades and Patches
System Performance Monitoring
Disaster Recovery Planning
Network Connectivity Troubleshooting
Cybersecurity Compliance
Hardware Management
Induction Training for New Users
Engineering Process Understanding
CAD/PLM System Architecture Knowledge
Windows Server Environment Experience
Virtualisation (VMware/Hyper-V)
Scripting Knowledge (PowerShell, ITK, TCL, Python)
Multi-Site CAD/PLM Deployment Experience
Teamcenter Certification
Product Development Lifecycle Knowledge
Change Management Processes Understanding
Familiarity with DevOps Practices
SQL Database Knowledge
Cloud Services Familiarity (AWS/Azure)
Methodical and Systematic Approach
Effective Communication Skills
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience with Siemens NX and Teamcenter. Include specific examples of your administrative roles and any projects that demonstrate your technical proficiency in CAD/PLM systems.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the job description. Mention your understanding of both engineering processes and IT systems, and how you can contribute to continuous improvement initiatives.

Showcase Technical Skills: Clearly list your technical skills related to CAD/PLM administration, such as scripting knowledge (PowerShell, ITK, TCL, or Python) and experience with Windows Server environments. This will help demonstrate your capability to handle the responsibilities outlined in the job description.

Highlight Soft Skills: Don't forget to mention your soft skills, such as communication and teamwork. The job requires collaboration with various departments, so showcasing your ability to work well with others will strengthen your application.

How to prepare for a job interview at Jackson Hogg Ltd

✨Showcase Your Technical Skills

Make sure to highlight your experience with Siemens NX and Teamcenter during the interview. Be prepared to discuss specific projects where you administered these systems, focusing on how you ensured system uptime and data integrity.

✨Demonstrate Problem-Solving Abilities

Prepare examples of how you've tackled IT issues in the past, especially those related to CAD/PLM systems. Discuss your approach to troubleshooting and how you collaborated with teams to resolve complex problems.

✨Communicate Clearly

Since this role requires liaising between engineering and IT, practice explaining technical concepts in a way that non-technical stakeholders can understand. Clear communication will be key to demonstrating your fit for the hybrid nature of the position.

✨Emphasise Continuous Improvement

Be ready to talk about any initiatives you've led or participated in that aimed at improving processes or systems. This could include implementing new standards or training materials that enhanced user experience with CAD/PLM tools.

CAD Technician / IT Support
Jackson Hogg Ltd
J
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