Quality Technician

Jackson Hogg are delighted to be supporting a manufacturing client based in Stockton.

Overview of the Role:

As a Quality Technician you will be an integral member of the team with requirements to work across multiple sites, you will be responsible for maintaining all day-to-day activities independently whilst proactively promoting continuous improvement.

Reporting directly to the Quality Engineer the Quality Technician is responsible for the following:

• Completion of product inspections inline with internal and external requirements; covering goods-in, final inspection, new parts, internal and external non-conformances, and containments.

• Verifying product conformance with the operation and application of various traditional inspection equipment, utilizing different inspection methods and techniques

• Using engineering drawings perform technical inspections for new / prototype parts through our NPI system; Producing documentation (ISIR / F&F / PPAP) for relevant stakeholders

• Completion of daily process audits and random process inspections, challenging process failures and/or weaknesses, organise and contribute to the resolution of identified failures.

• Provide technical support to production in order to maintain production, customer requirements and standards

• Resolve internal, supplier and customer non-conformances by methodologically investigating the manufacturing process to determine the root cause, through application of investigation & improvement methods such as 4M’s, 5 whys, cause and effect diagrams.

• Produce 8D reports and issue to relevant stakeholders

• Manage problems utilizing existing logs and registers ensuring they are closed out to the required standard and within set time timescales.

• Support in the management of the calibration system, including internal calibration of inspection equipment, and the organisation of external calibration.

• Assisting in customer interaction through meetings, presentations, phone calls, emails

• Provide clear and professional internal communication of issues through the generation of reports, mails, attending of meetings, chairing Quality circles, briefings, and presentations.

• Design and develop process controls such as pins / jigs / template / check sheets / SOP’s / working instructions.

• Contribute to continuous improvement activities utilizing mythologies such as; TQM, Kaizen, 5s, 6 Sigma.
• Assist in maintaining Quality Management System to accreditation ISO9001 & 45001 by performing internal audits and process improvements

• Proactively manage workloads that could be presented through various channels such as peers, colleagues, customers, suppliers, ensuring these are closed within set deadlines.

• Liaise and communicate with other departments and ensure an effective interface is maintained

• Support the completion of Health and Safety activities assigned to the department

• Provide peer training support where training needs may be identified by yourself or Quality Engineer

• Any ad-hoc duties as required from time to time by the Quality Engineer