Greeter in Derby

Greeter in Derby

Derby Part-Time 18000 - 20000 £ / year (est.) No working from home possible
Jackson Hewitt

At a Glance

  • Tasks: Welcome clients and share info about our tax services while ensuring a smooth experience.
  • Company: Join Jackson Hewitt, a leader in the tax preparation industry with a mission to help hardworking Americans.
  • Benefits: Flexible schedules, free tax training, and opportunities for growth.
  • Other info: Work in a dynamic environment with nearly 6,000 locations nationwide.
  • Why this job: Be the friendly face that eases clients' tax stress and makes a real difference.
  • Qualifications: Good communication skills and customer service experience preferred; high school diploma or equivalent required.

The predicted salary is between 18000 - 20000 £ per year.

At Jackson Hewitt, and it’s Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don’t receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.
Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That’s where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.
Flexible Schedules Available:
  • Day shift
  • Weekends
  • Weekdays
  • Part-time
The Greeter serves as the face of the Jackson Hewitt brand during periods of high client traffic/demand. This position interacts with and engages potential and existing clients by conversing and reviewing marketing materials to create interest in making tax preparation appointments. This seasonal role also supports other operational tasks such as appointment scheduling, answering the phone, and check distribution, when appropriate, to foster a positive and efficient client experience.
What you’ll do here:
  • Greets all potential clients with a friendly and professional demeanor
  • Engages in conversation with potential clients to share information about Jackson Hewitt’s services, products, and promotions
  • Offers promotional items to potential clients by walking the store floor (for our vendor partners) or marketing to other local businesses near storefronts
  • Assists with scheduling tax preparation appointments
  • Monitors client flow at the location and keeps clients engaged during periods of wait time
  • Monitors client activity and takes initiative to answer phones or assist with check distribution by following established procedures when Tax Preparers are with other clients
Skills you’ll bring for success:
  • Good interpersonal and communication skills
  • Customer service or sales experience preferred
  • High School Diploma/ GED, or equivalent related business experience
  • Reliable transportation and a valid driver's license and insurance preferred
Compensation: $9.00 per hour

Working at Jackson Hewitt

Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.

Taxes are fun (really!)

Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.


PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

Greeter in Derby employer: Jackson Hewitt

At Jackson Hewitt, we pride ourselves on being an excellent employer by fostering a supportive and dynamic work culture that values integrity and quality service. Our Greeter role offers flexible scheduling, comprehensive training, and opportunities for personal growth, all while being part of a passionate team dedicated to helping clients navigate their tax needs. With nearly 6,000 locations, including convenient spots at local Walmart stores, you can find a workplace that fits your lifestyle and career aspirations.

Jackson Hewitt

Contact Details:

Jackson Hewitt Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Greeter in Derby

Tip Number 1

First things first, be yourself! When you walk into that interview or meet potential clients, let your personality shine. A friendly and professional demeanour is key to making a great first impression.

Tip Number 2

Brush up on your customer service skills. Remember, you're not just greeting clients; you're creating an experience. Show them you care by engaging in conversation and sharing what makes Jackson Hewitt special.

Tip Number 3

Be proactive! If you notice a busy period, jump in to help with scheduling or answering phones. This shows initiative and that you're ready to support the team, which is super important in a fast-paced environment.

Tip Number 4

Finally, don’t forget to apply through our website! It’s the best way to get noticed and show your interest in joining the Jackson Hewitt family. Plus, we love seeing applications from enthusiastic candidates like you!

We think you need these skills to ace Greeter in Derby

Interpersonal Skills
Communication Skills
Customer Service
Sales Experience
Appointment Scheduling
Client Engagement
Problem-Solving Skills

Some tips for your application 🫡

Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping clients and your passion for customer service.

Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any customer service or sales experience you have, as it’s super important for the Greeter role at Jackson Hewitt.

Show Your Availability:Since we offer flexible schedules, be clear about your availability in your application. Whether you can work weekends, weekdays, or part-time, let us know so we can find the best fit for you!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and get the ball rolling on your journey with Jackson Hewitt!

How to prepare for a job interview at Jackson Hewitt

Know the Company

Before your interview, take some time to research Jackson Hewitt and its mission. Understand their commitment to providing quality service and how they aim to ease clients' stress during tax season. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Showcase Your People Skills

As a Greeter, you'll be the first point of contact for clients. Practice demonstrating your interpersonal skills by engaging in friendly conversations. Think of examples from past experiences where you've provided excellent customer service or resolved issues effectively, as these will resonate well during the interview.

Prepare for Common Questions

Anticipate questions related to customer service and sales experience. Be ready to discuss how you would handle busy periods, manage client flow, and keep clients engaged. Practising your responses can help you feel more confident and articulate during the actual interview.

Dress the Part

First impressions matter! Dress professionally and ensure you look polished for your interview. A neat appearance reflects your seriousness about the role and aligns with the professional image Jackson Hewitt aims to project to its clients.