At a Glance
- Tasks: Help clients navigate tax codes and prepare accurate tax returns with expert guidance.
- Company: Join Jackson Hewitt, a leader in the tax preparation industry with nearly 6,000 locations.
- Benefits: Enjoy competitive pay, flexible schedules, and free tax training opportunities.
- Other info: Flexible hours available; perfect for students, parents, or anyone looking to boost their skills.
- Why this job: Make a real impact by easing clients' tax stress and providing exceptional customer service.
- Qualifications: Previous tax experience preferred, but passion for learning and helping others is key.
The predicted salary is between 30000 - 40000 £ per year.
Your Purpose Overview At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don’t receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.
Benefits
- Competitive salary
- Opportunity for advancement
- Training & development
Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That’s where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.
Flexible Schedules
- Day shift
- Night shift
- Weekends
- Weekdays
- Full-time or Part-time
Are You
- Looking to learn a new career and break into the tax industry?
- Someone who has gaps in their work history or is looking to boost their skills and resume?
- Someone who has been out of the workforce over the last year while at home with family?
- New to the workforce or with limited experience/education, but a willingness to learn?
- Retired and want to continue to make an impact?
- Someone without a college diploma? No problem!
- A Veteran or military personnel transitioning from the service?
- Part of a military family that moves often with deployments?
- A recent college graduate or current college student?
- A stay-at-home parent who needs a flexible work schedule?
- A gig worker or looking to add a second income?
- Bilingual? Bilingual candidates are highly encouraged to apply!
What You’ll Do Here
- As a Seasonal Experienced Tax Preparer, you will be responsible for providing expert guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms.
- You will also provide clients with IRS audit support.
- Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies.
- Conduct face-to-face tax interviews with clients.
- Generate business growth, increase client retention, and offer additional products and services.
- Answer client calls via our national call center routing system.
- Answer tax related questions and provide future tax planning to clients in a timely fashion.
- Collection and processing of clients’ payments while ensuring timely deposits.
- Marketing and business generation efforts.
- Support office priorities through teamwork and collaboration.
- Mentor and support teammates, providing guidance and in some cases acting as a lead.
This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business.
Skills You’ll Bring For Success
- 2+ seasons of previous tax experience
- Experience completing individual, trust, &/or partnership tax returns
- Passion for providing extraordinary customer service
- Excellent communication and interpersonal skills
- Successful completion of the Jackson Hewitt Tax Knowledge Assessment
- Experience working in a fast-paced environment
- Strong attention to detail and accuracy
- Bachelor’s degree in accounting or related field preferred
- Field Instructor, Remote Support, or Call Center certification a plus
- Tax planning and audit support experience preferred
- CPA or Enrolled Agent license is a bonus
- PTIN Certification: Yes
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there’s likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
Experienced Tax Preparer in Waterford employer: Jackson Hewitt Tax Service Inc.
At Jackson Hewitt, we pride ourselves on being an exceptional employer that values integrity, quality, and the hard work of our team members. With nearly 6,000 locations, we offer competitive salaries, flexible scheduling, and comprehensive training opportunities that empower employees to grow in their careers while making a meaningful impact in the lives of our clients. Our supportive work culture fosters collaboration and mentorship, ensuring that every tax preparer can thrive in a dynamic environment dedicated to excellence.
Contact Details:
Jackson Hewitt Tax Service Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Tax Preparer in Waterford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at Jackson Hewitt. A personal connection can make all the difference in landing that interview.
✨Tip Number 2
Prepare for the interview by brushing up on tax codes and common client questions. Show us you’re passionate about helping clients navigate their taxes – it’s what we do best!
✨Tip Number 3
Don’t forget to highlight your customer service skills! At Jackson Hewitt, we pride ourselves on providing extraordinary service, so let us know how you’ve gone above and beyond for clients in the past.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We’re always looking for passionate individuals ready to join our mission of working hard for the hardest working Americans!
We think you need these skills to ace Experienced Tax Preparer in Waterford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping clients shine through. We want to see that you’re genuinely excited about guiding people through the tax process and making their lives easier!
Tailor Your Experience:Make sure to highlight any relevant tax experience you have, even if it’s just a couple of seasons. We love seeing how your skills align with our mission of providing quality service to hardworking Americans.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your qualifications are easy to understand. This helps us see your potential right away!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Jackson Hewitt.
How to prepare for a job interview at Jackson Hewitt Tax Service Inc.
✨Know Your Tax Stuff
Brush up on your tax knowledge before the interview. Familiarise yourself with common tax codes, forms, and processes that you might encounter in the role. Being able to discuss these confidently will show that you're serious about the position.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a client, as this will resonate well with the interviewers.
✨Practice Common Interview Questions
Anticipate questions related to your previous tax experience and how you handle stressful situations. Practising your responses can help you articulate your thoughts clearly during the interview, making you appear more confident and prepared.
✨Emphasise Teamwork and Collaboration
Jackson Hewitt values teamwork, so be ready to discuss how you've worked effectively in a team setting. Share examples of how you’ve supported colleagues or contributed to a positive work environment, as this will highlight your fit for their culture.
