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- Tasks: Be the friendly face for clients, ensuring exceptional experiences and support.
- Company: Join Jackson Hewitt, an innovator in the tax industry with nearly 6,000 locations.
- Benefits: Enjoy competitive salary, bonuses, flexible schedules, and corporate discounts.
- Why this job: Make a positive impact on clients while learning valuable skills in a fun environment.
- Qualifications: Strong communication skills and a willingness to learn; customer service experience is a plus.
- Other info: Opportunities for advancement and free tax training available.
The predicted salary is between 25000 - 32000 £ per year.
Benefits:
- Bonus based on performance
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
We are looking for someone who thrives in a welcoming, customer service‑oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!
Role:
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us!
What You Need:
- Strong interpersonal and communication skills
- Experience in a fast‑paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience preferred, but not required
- Willingness to learn and grow in a customer‑focused role
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Perks:
- Corporate discount program
- Opportunities for advancement within the organization or as a tax pro
- Tax preparation training
- Continuing tax education
- And More!
Working at Jackson Hewitt:
Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry‑leading provider of full‑service individual, federal, and state income tax preparation with offices across the country. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there’s likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
Client Service Associate in Newport employer: Jackson Hewitt Tax Service Inc.
Contact Detail:
Jackson Hewitt Tax Service Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Associate in Newport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jackson Hewitt. Understand their mission and values, and think about how your skills align with their customer-focused approach. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships with clients, try role-playing common scenarios with a friend. This will help you feel more confident and ready to engage with clients in a friendly and professional manner.
✨Tip Number 3
Show your enthusiasm! When you’re in the interview, let your passion for customer service shine through. Share examples of how you've gone above and beyond for clients in the past. This will demonstrate that you’re not just looking for any job, but that you’re excited about being a Client Service Associate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This small gesture can leave a lasting impression and shows that you’re genuinely interested in joining the team at Jackson Hewitt.
We think you need these skills to ace Client Service Associate in Newport
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love seeing candidates who can express themselves in a friendly and engaging way, especially since the role is all about building relationships with clients.
Tailor Your Application: Make sure to customise your application for the Client Service Associate position. Highlight any relevant experience you have in customer service or retail, and don’t forget to mention your communication skills – they’re key for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, we want to know how you can contribute to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick!
How to prepare for a job interview at Jackson Hewitt Tax Service Inc.
✨Know the Company
Before your interview, take some time to research Jackson Hewitt. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Client Service Associate, excellent communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your responses and ensure you come across as approachable and friendly.
✨Prepare for Customer Scenarios
Think about past experiences where you've provided exceptional customer service. Be ready to share specific examples that highlight your interpersonal skills and ability to handle challenging situations. This will demonstrate your readiness for the role and your commitment to client satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available or how success is measured in the role. This shows that you’re proactive and genuinely interested in growing within the company.