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- Tasks: Be the friendly face at our kiosks, engaging with clients and ensuring exceptional experiences.
- Company: Join Jackson Hewitt Tax Service Inc., a leader in client service.
- Benefits: Enjoy corporate discounts and tax preparation training.
- Other info: Great opportunity to grow in a supportive environment.
- Why this job: Make a positive impact on clients' journeys while developing your skills.
- Qualifications: Strong interpersonal skills and previous customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Jackson Hewitt Tax Service Inc. is recruiting for a Client Service Associate in York and North Yorkshire. The role involves being the friendly face at our Wal Mart kiosks, ensuring exceptional client experiences by actively engaging with clients, confirming appointments, and distributing marketing materials.
Ideal candidates should possess strong interpersonal and communication skills, with previous customer service experience preferred. Join us to make a positive impact on our clients' journey and enjoy perks like a corporate discount program and tax preparation training.
Kiosk Marketing & Client Experience Specialist employer: Jackson Hewitt Tax Service Inc.
Contact Detail:
Jackson Hewitt Tax Service Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiosk Marketing & Client Experience Specialist
✨Tip Number 1
Get to know the company! Research Jackson Hewitt and their values. When you walk into that interview, show us you understand what they stand for and how you can contribute to their mission of providing exceptional client experiences.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with clients, we recommend role-playing common scenarios with a friend. This will help you feel more confident when it comes to showcasing your strong interpersonal skills during the interview.
✨Tip Number 3
Be ready to share your customer service stories! Think of specific examples where you made a positive impact on a client's experience. We want to hear how you handled challenges and turned them into opportunities to shine.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the team at Jackson Hewitt. Don’t miss out on those perks like corporate discounts and tax prep training!
We think you need these skills to ace Kiosk Marketing & Client Experience Specialist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and how you connect with clients.
Tailor Your Experience: Make sure to highlight any previous customer service experience you have. We’re looking for those strong interpersonal skills, so give us examples of how you've engaged with clients in the past.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills relevant to the Kiosk Marketing & Client Experience Specialist role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Jackson Hewitt Tax Service Inc.
How to prepare for a job interview at Jackson Hewitt Tax Service Inc.
✨Know Your Client Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult clients in the past and what strategies you used to ensure a positive experience. This will show that you understand the importance of client engagement.
✨Showcase Your Interpersonal Skills
Since this role is all about being the friendly face at the kiosks, think of examples where you've successfully built rapport with clients. Prepare to share stories that highlight your communication skills and ability to connect with people from diverse backgrounds.
✨Familiarise Yourself with Jackson Hewitt
Do some research on Jackson Hewitt Tax Service Inc. and their values. Understanding their mission and how they serve clients will help you align your answers with what they’re looking for. It also shows genuine interest in the company.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or the training programme. This not only demonstrates your enthusiasm but also helps you gauge if the company culture is the right fit for you.