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- Tasks: Help clients navigate tax processes and provide expert guidance on tax-related forms.
- Company: Join Jackson Hewitt, a leader in the tax preparation industry with nearly 6,000 locations.
- Benefits: Flexible schedules, free tax training, and opportunities for career growth.
- Other info: Bilingual candidates encouraged; great for students, parents, or anyone seeking flexible work.
- Why this job: Make a real impact by easing clients' tax stress and providing exceptional customer service.
- Qualifications: Previous tax experience preferred, but a passion for learning is key!
The predicted salary is between 30000 - 40000 ÂŁ per year.
At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That’s where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.
Flexible Schedules Available:
- Day shift
- Night shift
- Weekends
- Weekdays
- Full-time or Part-time
Are You:
- Looking to learn a new career and break into the tax industry?
- Someone who has gaps in their work history or is looking to boost their skills and resume?
- Someone who has been out of the workforce over the last year while at home with family?
- New to the workforce or with limited experience/education, but a willingness to learn?
- Retired and want to continue to make an impact?
- Someone without a college diploma? No problem!
- A Veteran or military personnel transitioning from the service?
- Part of a military family that moves often with deployments?
- A recent college graduate or current college student?
- A stay-at-home parent who needs a flexible work schedule?
- A gig worker or looking to add a second income?
- Bilingual? Bilingual candidates are highly encouraged to apply!
What You’ll Do Here:
- As a Seasonal Experienced Tax Preparer, you will be responsible for providing expert guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms.
- You will also provide clients with IRS audit support.
- Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies.
- Conduct face-to-face tax interviews with clients.
- Generate business growth, increase client retention, and offer additional products and services.
- Answer client calls via our national call center routing system.
- Answer tax related questions and provide future tax planning to clients in a timely fashion.
- Collection and processing of clients’ payments while ensuring timely deposits.
- Marketing and business generation efforts.
- Support office priorities through teamwork and collaboration.
- Mentor and support teammates, providing guidance and in some cases acting as a lead.
This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business.
Skills You’ll Bring For Success:
- 2+ seasons of previous tax experience
- Experience completing individual, trust, &/or partnership tax returns
- Passion for providing extraordinary customer service
- Excellent communication and interpersonal skills
- Successful completion of the Jackson Hewitt Tax Knowledge Assessment
- Experience working in a fast-paced environment
- Strong attention to detail and accuracy
- Bachelor’s degree in accounting or related field preferred
- Field Instructor, Remote Support, or Call Center certification a plus
- Tax planning and audit support experience preferred
- CPA or Enrolled Agent license is a bonus
- PTIN Certification: Yes
Five convenient locations: North Topeka, KS; Central Topeka, KS; Holton, KS; Junction City, KS; and Manhattan, KS.
Working at Jackson Hewitt: Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there’s likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
Experienced Tax Preparer in Holton employer: Jackson Hewitt Tax Service Inc.
Contact Detail:
Jackson Hewitt Tax Service Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Tax Preparer in Holton
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone at Jackson Hewitt. A personal connection can make all the difference in landing that interview.
✨Tip Number 2
Prepare for the interview by brushing up on your tax knowledge and customer service skills. Think about real-life scenarios where you’ve helped clients or solved problems – these stories will impress the hiring team!
✨Tip Number 3
Don’t forget to showcase your flexibility! With various shifts available, let them know how your schedule can adapt to meet their needs. This shows you’re ready to jump in and help out wherever necessary.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and company there.
We think you need these skills to ace Experienced Tax Preparer in Holton
Some tips for your application 🫡
Show Your Passion for Tax Preparation: When writing your application, let your enthusiasm for tax preparation shine through! We want to see that you’re not just looking for a job, but that you genuinely care about helping clients navigate their tax situations.
Tailor Your Experience: Make sure to highlight any relevant experience you have in tax preparation or customer service. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This will help us see how you fit into our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your information and get the ball rolling on your journey with Jackson Hewitt.
How to prepare for a job interview at Jackson Hewitt Tax Service Inc.
✨Know Your Tax Stuff
Brush up on your tax knowledge before the interview. Familiarise yourself with common tax forms and processes, especially those relevant to individual, trust, and partnership returns. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role is all about helping clients, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to assist someone, as this will highlight your commitment to client satisfaction.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult client or resolving a tax-related issue. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.