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For Companies At a Glance
- Tasks: Help clients navigate tax forms and provide expert guidance during tax season.
- Company: Join Jackson Hewitt, a leader in the tax preparation industry with nearly 6,000 locations.
- Benefits: Enjoy flexible schedules, employee discounts, and free tax training.
- Why this job: Make a real difference for hardworking Americans while gaining valuable experience.
- Qualifications: Passion for customer service and basic knowledge of tax processes preferred.
- Other info: Great opportunity for career growth and teamwork in a dynamic environment.
The predicted salary is between 30000 - 40000 ÂŁ per year.
At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don’t receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients.
Benefits
- Employee discounts
- Flexible schedule
- Training & development
What You’ll Do Here
- As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support.
- Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies.
- Conduct face-to-face tax interviews with clients.
- Prepare complete and accurate tax returns.
- Generate business growth, increase client retention, and offer additional products and services.
- Provide clients with IRS audit support.
- Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
- Collection and processing of clients’ payments while ensuring timely deposits.
- Marketing and business generation efforts.
- Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
- Answer client calls via our national call center routing system.
- Answer questions and provide future tax planning to clients.
- Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution.
- Support office priorities through teamwork and collaboration.
Qualifications & Skills
- Passion for providing extraordinary customer service.
- Excellent communication and interpersonal skills.
- Experience working in a fast-paced environment.
- Basic knowledge of computer functions and math.
- Sales and/or marketing experience.
- Experience in accounting, finance, retail, bookkeeping, or tax preferred.
- Bachelor’s degree in Accounting or related field a plus!
- PTIN Certification: Yes
Compensation: $15.00 per hour
Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there’s likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
Entry Level Tax Preparer employer: Jackson Hewitt Tax Service Inc.
Contact Detail:
Jackson Hewitt Tax Service Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry Level Tax Preparer
✨Tip Number 1
Get to know the company! Research Jackson Hewitt and understand their mission. When you walk into that interview, show them you’re not just another candidate; you’re someone who genuinely cares about helping clients navigate their taxes.
✨Tip Number 2
Practice your communication skills. As a tax preparer, you'll be interacting with clients face-to-face. Role-play common scenarios with friends or family to build your confidence and ensure you can explain tax concepts clearly.
✨Tip Number 3
Show off your customer service skills! Think of examples from past experiences where you went above and beyond for a client. This will demonstrate your passion for providing extraordinary service, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Jackson Hewitt team.
We think you need these skills to ace Entry Level Tax Preparer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping clients shine through. We want to see that you’re genuinely excited about providing extraordinary customer service and making a difference in people's lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have, whether it’s in accounting, finance, or customer service. We love seeing how your background aligns with our mission of working hard for the hardest working Americans.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Jackson Hewitt.
How to prepare for a job interview at Jackson Hewitt Tax Service Inc.
✨Know Your Tax Basics
Brush up on your knowledge of tax codes and common forms. Familiarise yourself with terms like E-filing, IRS audit support, and multistate returns. This will show that you're serious about the role and ready to help clients navigate their tax needs.
✨Practice Client Interactions
Since you'll be conducting face-to-face interviews with clients, practice your communication skills. Role-play with a friend or family member to get comfortable explaining tax concepts clearly and answering potential questions they might have.
✨Show Your Passion for Customer Service
Jackson Hewitt values extraordinary customer service, so be prepared to share examples of how you've gone above and beyond for customers in the past. Highlight any relevant experience in retail or service roles to demonstrate your commitment to client satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how they support their tax preparers. This shows your interest in the role and helps you determine if it's the right fit for you.