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- Tasks: Engage with clients, confirm appointments, and provide exceptional support.
- Company: Join Jackson Hewitt, a leader in the tax preparation industry.
- Benefits: Flexible schedule, competitive pay, bonuses, and free tax training.
- Other info: Opportunities for advancement and a welcoming team environment.
- Why this job: Make a positive impact while building strong client relationships.
- Qualifications: Strong communication skills and a willingness to learn.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!
Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! No matter your work background or experience level, we welcome you to apply!
Perks:
- Hourly pay + competitive bonus package
- Flexible Schedule Options – Work that works for you!
- Free Identity Theft Protection through ID Watchdog from Equifax
- Corporate discount program through Avibra
- Earned Wage Access through ZayZoon
- Discount and Rewards Marketplace through BenefitHub
- Opportunities for advancement within the organization or as a tax pro
- Participation in 401-K matching program (once eligibility qualifications are met - enrollment twice per year)
- Free tax preparation training and PTIN registration
- Free continuing tax education
- Enrolled Agent materials and testing reimbursement
What You Need:
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience preferred, but not required
- Willingness to learn and grow in a customer-focused role
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Compensation: $12.00 per hour
Company Overview:
Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really!) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
Client Service Associate in England employer: Jackson Hewitt Tax Service Inc.
Contact Detail:
Jackson Hewitt Tax Service Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Associate in England
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jackson Hewitt. Understand their mission and values, and think about how your skills align with their customer service focus. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships with clients, it’s crucial to showcase your interpersonal skills. Try role-playing common client scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past work where you’ve provided excellent customer service or handled challenging situations. This will show that you’re prepared for the fast-paced environment at Jackson Hewitt.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to becoming a Client Service Associate. Don’t miss out!
We think you need these skills to ace Client Service Associate in England
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our customer service vibe.
Tailor Your Application: Make sure to customise your application for the Client Service Associate position. Highlight any relevant experience or skills that match what we’re looking for, like your communication skills or any customer service experience you've had.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jackson Hewitt Tax Service Inc.
✨Know the Company
Before your interview, take some time to research Jackson Hewitt. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Client Service Associate, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully engaged with clients in the past.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or how you prioritise tasks in a fast-paced environment. Prepare your answers in advance to demonstrate your problem-solving skills and customer service experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows that you're not just interested in the job, but also in growing with the company.