At a Glance
- Tasks: Lead and manage multiple store locations, ensuring efficiency and profitability.
- Company: Join Jackson Hewitt, a company dedicated to helping clients maximise their tax refunds.
- Benefits: Enjoy competitive salary, bonuses, flexible schedules, and a relocation bonus of $5,000.
- Other info: Great opportunity for career advancement in a supportive environment.
- Why this job: Make a real impact by guiding a team during the crucial tax season.
- Qualifications: High School Diploma/GED, management experience, and proficiency in software applications required.
The predicted salary is between 30000 - 40000 € per year.
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Relocation bonus
- Signing bonus
- Training & development
In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their maximum refund, faster, and with fewer associated fees.
Under general supervision and in accordance with established company policies and procedures, the Multi Store Manager (MSM) participates in the management activities (staffing, productivity, tax prep work and marketing) for various offices within an assigned district. This position manages the day-to-day activities of seasonal team members assigned to 2-3 store locations. Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and office profitability. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business. Pay is based on experience in management and tax preparation fields. Relocation Bonus of $5,000 available.
What you’ll do here:
- Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area.
- Manages leads from JHNet and other sources.
- Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems.
- Reviews and approves work schedules and timecard approvals, monitor time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training.
- Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance.
- Maintains relationships with property managers and landlords.
- Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Monitors location’s performance and holds/voids/rejects discount reports and productivity reports for assigned store group.
- Also responsible for meeting all office goals including, but not limited to revenue, cash control and tax return count in assigned area.
Skills you’ll bring for success:
- High School Diploma/GED or equivalent related business experience.
- Course of study in management or in tax preparation and/or accounting preferred.
- Two years’ previous management or supervisory experience required.
- Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
- Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.
Multi-Store Manager employer: Jackson Hewitt Inc.
Jackson Hewitt is an exceptional employer that prioritises the growth and well-being of its employees, offering competitive salaries, performance-based bonuses, and a comprehensive benefits package including 401(k) matching and paid time off. With a flexible schedule and ample opportunities for advancement, employees are empowered to thrive in a supportive work culture that values hard work and dedication, all while making a meaningful impact in the lives of clients during their most important financial moments.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Multi-Store Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Jackson Hewitt and understanding their mission. Be ready to discuss how your management experience aligns with their goals of maximising client refunds and improving office profitability.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams, resolved conflicts, and driven performance in previous roles. This will demonstrate that you're the right fit for managing multiple store locations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Jackson Hewitt.
We think you need these skills to ace Multi-Store Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Multi-Store Manager role. Highlight your management experience and any relevant tax preparation knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about helping clients maximise their tax returns and how your leadership style can drive success across multiple locations.
Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! Whether it’s improving team performance or increasing revenue, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Jackson Hewitt Inc.
✨Know Your Numbers
As a Multi-Store Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to tax preparation and office profitability. Be ready to discuss how you've driven revenue in previous roles.
✨Showcase Your Leadership Skills
This role involves managing seasonal employees, so highlight your experience in recruiting, training, and leading teams. Prepare examples of how you've handled difficult situations or resolved conflicts in the past to show your capability in managing diverse teams.
✨Familiarise Yourself with Company Standards
Research Jackson Hewitt's operational standards and values. Be prepared to discuss how you would ensure compliance across multiple locations, including office setup and employee performance. This shows you're proactive and aligned with their mission.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, growth opportunities, and expectations for the Multi-Store Manager role. This not only shows your interest but also helps you gauge if it's the right fit for you.
