At a Glance
- Tasks: Lead and manage multiple store locations, ensuring efficiency and profitability.
- Company: Join Jackson Hewitt, a champion for hardworking Americans during tax season.
- Benefits: Enjoy competitive salary, bonuses, flexible schedules, and employee discounts.
- Other info: Relocation bonus available and opportunities for training and development.
- Why this job: Make a real difference in clients' financial lives while advancing your career.
- Qualifications: Management experience and proficiency in tax preparation preferred.
The predicted salary is between 35000 - 45000 € per year.
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Relocation bonus
- Signing bonus
- Training & development
In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their maximum refund, faster, and with fewer associated fees.
Under general supervision and in accordance with established company policies and procedures, the Multi Store Manager (MSM) participates in the management activities (staffing, productivity, tax prep work and marketing) for various offices within an assigned district. This position manages the day-to-day activities of seasonal team members assigned to 2-3 store locations. Drives the operation at each location to maximize the efficiency of Tax Preparer work and increase revenue and office profitability. This role has access to and regularly requires working with information of a sensitive, highly confidential nature, and dealing with diverse matters which require a working knowledge of the business. Pay is based on experience in management and tax preparation fields. Relocation Bonus of $5,000 available.
What you’ll do here:
- Leads recruiting efforts and manages the interviewing process of seasonal employees for assigned area.
- Manages leads from JHNet and other sources.
- Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors, or problems.
- Reviews and approves work schedules and timecard approvals, monitor time tracker during all shifts, works with Human Resources on any employee relations issues or complaints and training.
- Ensures all assigned locations meet company standards including but not limited to: office set up, buildouts and breakdown, technology set up, telecommunications, office supplies and facilities maintenance.
- Maintains relationships with property managers and landlords.
- Provides employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Monitors location’s performance and holds/voids/rejects discount reports and productivity reports for assigned store group.
- Also responsible for meeting all office goals including, but not limited to revenue, cash control and tax return count in assigned area.
Skills you’ll bring for success:
- High School Diploma/GED or equivalent related business experience.
- Course of study in management or in tax preparation and/or accounting preferred.
- Two years’ previous management or supervisory experience required.
- Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
- Previous tax preparation experience and possess a PTIN (Preparer Tax Identification Number) preferred.
Multi-Store Manager in London employer: Jackson Hewitt Inc.
At Jackson Hewitt, we pride ourselves on being an exceptional employer, offering a competitive salary, flexible schedules, and a robust benefits package that includes 401(k) matching and performance bonuses. Our supportive work culture fosters employee growth through comprehensive training and development opportunities, ensuring that our Multi-Store Managers can thrive in their roles while making a meaningful impact in the lives of our clients. With a relocation bonus available and a commitment to advocating for hardworking Americans, joining our team means being part of a mission-driven organisation that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Store Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Multi-Store Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to help clients maximise their tax refunds, and think about how your experience aligns with that. We want to see you shine when it comes to discussing your management skills and how you can drive performance!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable talking about your past experiences and how they relate to the Multi-Store Manager position. This will help you articulate your thoughts clearly and confidently during the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Multi-Store Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Multi-Store Manager and how you can contribute to our mission of helping clients maximise their tax refunds.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in management and tax preparation. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and experiences. A well-structured application goes a long way!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jackson Hewitt Inc.
✨Know Your Numbers
As a Multi-Store Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators related to tax preparation and office profitability. Be ready to discuss how you've previously driven revenue and managed budgets.
✨Showcase Your Leadership Skills
This role involves managing seasonal employees, so highlight your previous management experience. Prepare examples of how you've successfully led teams, resolved conflicts, and improved performance in past roles. Use specific scenarios to illustrate your leadership style.
✨Familiarise Yourself with Company Policies
Understanding Jackson Hewitt's mission and values is crucial. Research their approach to customer service and tax preparation. Be prepared to discuss how you can align your management style with their company culture and contribute to their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think about potential challenges you might face as a Multi-Store Manager, such as handling escalated complaints or ensuring compliance with quality standards. Practice articulating your thought process and solutions.
