At a Glance
- Tasks: Guide clients through tax processes and provide expert customer service.
- Company: Join Jackson Hewitt, a leader in tax preparation with a mission to support hardworking Americans.
- Benefits: Flexible schedules, competitive pay, and opportunities for professional growth.
- Other info: Bilingual candidates encouraged; perfect for students, veterans, or anyone seeking flexible work.
- Why this job: Make a real impact during a crucial financial event for clients while developing valuable skills.
- Qualifications: 2+ seasons of tax experience and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Your Purpose: At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don’t receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That’s where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.
Flexible Schedules Available: Day shift, Weekends, Weekdays, Full-time or Part-time.
Are you:
- Looking to learn a new career and break into the tax industry?
- Someone who has gaps in their work history or is looking to boost their skills and resume?
- Someone who has been out of the workforce over the last year while at home with family?
- New to the workforce or with limited experience/education, but a willingness to learn?
- Retired and want to continue to make an impact?
- Someone without a college diploma? No problem!
- A Veteran or military personnel transitioning from the service?
- Part of a military family that moves often with deployments?
- A recent college graduate or current college student?
- A stay-at-home parent who needs a flexible work schedule?
- A gig worker or looking to add a second income?
- Bilingual? Bilingual candidates are highly encouraged to apply!
What you’ll do here: As a Seasonal Experienced Tax Preparer, you will be responsible for providing expert guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, and year-end tax forms. You will also provide clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies. Conduct face-to-face tax interviews with clients. Generate business growth, increase client retention, and offer additional products and services. Answer client calls via our national call center routing system. Answer tax related questions and provide future tax planning to clients in a timely fashion. Collection and processing of clients’ payments while ensuring timely deposits. Marketing and business generation efforts. Support office priorities through teamwork and collaboration. Mentor and support teammates, providing guidance and in some cases acting as a lead. This position has access to and regularly works with information of a sensitive, highly confidential nature which requires a working knowledge of the business.
Skills you’ll bring for success:
- 2+ seasons of previous tax experience
- Experience completing individual, trust, &/or partnership tax returns
- Passion for providing extraordinary customer service
- Excellent communication and interpersonal skills
- Successful completion of the Jackson Hewitt Tax Knowledge Assessment
- Experience working in a fast-paced environment
- Strong attention to detail and accuracy
- Bachelor’s degree in accounting or related field preferred
- Field Instructor, Remote Support, or Call Center certification a plus
- Tax planning and audit support experience preferred
- CPA or Enrolled Agent license is a bonus
- PTIN Certification: Yes
Experienced Tax Preparer can provide his/her Md. Tax Preparer's License in Chester employer: Jackson Hewitt Inc.
At Jackson Hewitt, we pride ourselves on our commitment to integrity and quality in providing essential tax services to our clients. Our flexible work schedules cater to a diverse range of employees, from veterans to stay-at-home parents, fostering a supportive and inclusive work culture. With ample opportunities for professional growth and the chance to make a meaningful impact in the lives of hardworking Americans, Jackson Hewitt stands out as an exceptional employer in the tax industry.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Tax Preparer can provide his/her Md. Tax Preparer's License in Chester
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the tax industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for interviews by brushing up on common tax-related questions and scenarios. We recommend practising with a friend or in front of a mirror to build your confidence and ensure you can showcase your expertise.
✨Tip Number 3
Don’t forget to highlight your customer service skills! At Jackson Hewitt, we pride ourselves on providing exceptional service, so be ready to share examples of how you've gone above and beyond for clients in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team and helping hardworking Americans with their taxes.
We think you need these skills to ace Experienced Tax Preparer can provide his/her Md. Tax Preparer's License in Chester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for helping clients shine through. We want to see how much you care about providing top-notch service and easing the stress of tax season for our clients.
Tailor Your Experience:Make sure to highlight any relevant tax experience you have, even if it’s just a couple of seasons. We love seeing how your skills align with what we do, so don’t be shy about sharing your journey in the tax world!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us get a quick grasp of who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Jackson Hewitt Inc.
✨Know Your Tax Stuff
Brush up on your tax knowledge before the interview. Familiarise yourself with common tax forms and processes, especially those relevant to individual, trust, and partnership returns. Being able to discuss these confidently will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since this role is all about helping clients, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you eased a client's stress or solved a problem effectively.
✨Prepare for Scenario Questions
Expect questions that put you in real-life tax scenarios. Practice how you would handle client interviews, answer tax-related queries, or support clients during audits. This will demonstrate your practical understanding of the job.
✨Highlight Your Flexibility
With flexible schedules being a key part of the job, be prepared to discuss your availability and willingness to adapt. Mention any previous experiences where you successfully managed changing schedules or worked in a fast-paced environment.
