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For Companies At a Glance
- Tasks: Engage with clients, confirm appointments, and ensure exceptional experiences.
- Company: Join a welcoming team focused on customer service and support.
- Benefits: Flexible schedules, competitive salary, employee discounts, and growth opportunities.
- Why this job: Make a positive impact on clients while developing valuable skills.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Full-time and part-time roles available with exciting perks!
The predicted salary is between 28800 - 43200 £ per year.
Benefits
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client\\\’s journey with us!
No matter your work background or experience level, we welcome you to apply!
What you need
- Strong interpersonal and communication skills
- Experience in a fast-paced retail environment
- Basic computer proficiency and ability to troubleshoot
- Prior customer service or sales experience is preferred, but not required
- Willingness to learn and grow in a customer-focused role
Additional Perks
- Full-time and part-time positions are available
- Flexible Schedule Options – Work that works for you!
- Work Lotto (Win money for logged shifts)
- Low-cost benefits (healthcare, dental & vision)
- Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
- Free identity theft protection
- Corporate discount program
- Free tax preparation training and PTIN registration reimbursement
- Referral bonus opportunities are available for referring qualified candidates
- Free continuing tax education
- Opportunities for advancement within the organization
- Employee referral program
- Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
- 401k with Company Match (eligible to participate after working the first 1,000 hours)
If you\\\’re looking for a rewarding opportunity to learn new skills and make an impact, apply today!
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Client Support Associate employer: Jackson Hewitt - Headquarters
Contact Detail:
Jackson Hewitt - Headquarters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Associate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, try role-playing common client scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Be ready to share your experiences! Think of examples from your past roles where you provided excellent customer service or solved problems. These stories will make you stand out and show how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Client Support Associate
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with clients.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any customer service or retail experience you have, even if it’s just a little, as it shows us you’re ready to engage with our clients.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your key qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Jackson Hewitt - Headquarters
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Client Support Associate role. Familiarise yourself with the key responsibilities like engaging with clients and confirming appointments. This will help you demonstrate your enthusiasm and suitability for the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully interacted with clients in the past, even if it's from a different job. This will showcase your interpersonal skills and ability to build relationships.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Think about how you would handle difficult clients or busy periods. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture or opportunities for advancement. This shows your genuine interest in the company and the role, making you stand out as a candidate who is eager to grow.
