At a Glance
- Tasks: Manage client relationships and ensure seamless project delivery in a dynamic B2B events environment.
- Company: Fast-growing B2B events business with a focus on premium client experiences.
- Benefits: Competitive salary, bonus potential, hybrid working, and additional benefits.
- Other info: Join a high-performing team with opportunities for personal and professional growth.
- Why this job: Be the trusted partner for clients and make a real impact in their success.
- Qualifications: Strong communication skills and a passion for client satisfaction.
The predicted salary is between 35000 - 40000 £ per year.
Central London Office, Hybrid Working
Salary £35,000 + Bonus OTE £40,000 + Benefits
Clients remember how they were made to feel. That is where you come in. If you are someone who takes genuine pride in delivering on a promise, keeps every project moving without being chased, and builds the kind of client relationships that last well beyond a single contract, this role will suit you well.
The Opportunity
A fast-growing B2B events business is looking for a Client Success Manager to join a close-knit, high-performing team. The business works across conferences, media and marketing and the clients it serves expect a premium experience at every touchpoint. This is a role with real breadth. You will be the person clients trust, the person internal teams rely on to keep things coordinated, and the person who makes sure that what was promised gets delivered, on time and to a high standard.
What You Will Be Doing
The work is varied and no week looks the same, but here is what sits at the heart of it:
- Owning the client relationship from onboarding through to delivery, making sure every stage of the journey feels joined-up, professional and well-managed
- Running kick-off meetings, progress updates and debriefs with both clients and internal teams
Client Success Manager - B2B Events employer: Jackson Barnes Recruitment
Join a dynamic and fast-growing B2B events company in Central London, where your role as a Client Success Manager will be pivotal in creating lasting client relationships and delivering exceptional service. With a hybrid working model, competitive salary, and a supportive work culture that prioritises employee growth and collaboration, this is an excellent opportunity for those who take pride in their work and seek to make a meaningful impact in a high-performing team.
Contact Details:
Jackson Barnes Recruitment Recruitment Team
