At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage daily operations.
- Company: Join a nationwide company with a strong presence in the UK.
- Benefits: Permanent position with a stable work schedule and opportunities for growth.
- Other info: Office-based role in Leighton Buzzard, Monday to Friday, 08:30 - 17:00.
- Why this job: Make a real impact by improving customer satisfaction and operational efficiency.
- Qualifications: Management experience and a valid driving licence are essential.
The predicted salary is between 40000 - 50000 £ per year.
We are recruiting for a nationwide company who have one of their UK service Hubs based here in Leighton Buzzard. This role would be ideal for someone with management, operations, and experience of customer service/account management. All applicants MUST be able to drive.
Location: Leighton Buzzard, fully office based.
Working Hours: 08:30 - 17:00, Monday to Friday.
Contract Type: Perm.
Overview: As the Regional Service Manager you will be responsible for the day to day operations of a region delivering against operational financial targets. You will lead a team of technicians and co-ordinators to provide exceptional service to customers in providing maintenance/repair works. You will be required to maintain effective regional customer relationships and acquire new customer opportunities. Actively managing KPI’s you will ensure your region meets operational financial targets, while consistently meeting needs.
The role includes:
- Managing the day to day operations of a busy service office.
- Ensure that operational financial KPI’s are met/exceeded.
- Ensure a constant focus is maintained on margins, making efficiencies to ensure continuous improvement.
- Managing and maintaining all regional customer relationships to ensure high levels of customer satisfaction.
Regional Service Manager employer: Jackie Wilsher Staff Service & Queensway Personnel
As a leading nationwide company with a service hub in Leighton Buzzard, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and development. Our commitment to exceptional customer service is matched by our dedication to our team, offering comprehensive training and career advancement opportunities in a supportive environment. Join us to be part of a collaborative team where your contributions are valued and rewarded, all while enjoying a stable work-life balance with regular hours.
Contact Details:
Jackie Wilsher Staff Service & Queensway Personnel Recruitment Team
