At a Glance
- Tasks: Install and maintain IT equipment while travelling to customer sites across the Midlands and South East.
- Company: Join a market leader in IT support based in Milton Keynes.
- Benefits: Company vehicle, fuel card, overtime pay, and tools provided.
- Other info: Dynamic role with travel, overnight stays, and opportunities for professional growth.
- Why this job: Gain hands-on experience in tech installations and make a real difference for clients.
- Qualifications: Experience with EPoS systems and data cabling; must hold a full UK driving licence.
The predicted salary is between 31500 - 38500 £ per year.
We are recruiting for Field Support Engineers join a market leader based in Milton Keynes, who are seeking staff to join their core installation team.
Please note, this role does require candidates to hold a full UK driving licence, be able to work weekends, and commit to overnight stays.
Company vehicle fuel card provided, along with tools.
Overview: Traveling daily to customer sites across Midlands South East, to replace, swap, or repair IT devices.
The role includes regular travel, occasional overnight stays, and a 5-day schedule across 7 days, including alternate weekends.
Shifts typically run between 08:30–17:30 but may vary from 06:00–21:00 depending on the client. *Overtime, Company Car Fuel Card Provided*.
Duties: Installation: Install, refurbish, maintain IT equipment including tills, Chip PIN devices, tablets, digital signage, media screens, kitchen systems, Wi-Fi, and structured cabling (Cat5/5e/6 Fibre).
Site
Services: Carry out swap-outs, repairs, and support work, ensuring all processes, paperwork, and customer requirements are followed accurately.
Communication: Liaise with clients to understand needs, explain technical issues, and follow escalation protocols when required.
Cabling
Termination: Install and terminate network cabling on patch panels and modules as needed.
Site
Work: Conduct surveys, audits, and research to support installations and project delivery.
Team
Support: Assist colleagues both in the field and at HQ, maintaining high-quality standards.
Compliance: Adhere to all health safety policies and on-site procedures throughout each task.
Requirements: IT Expertise: Experience with EPo S installations, ideally in Retail or Hospitality.
Familiar with Cat5e/Cat6 data cabling and IT equipment configuration.
Technical
Skills: Confident using and setting up IT systems; computer literate with strong documentation accuracy.
Mindset: Proactive, reliable, and able to stay calm under pressure.
Takes ownership and gets the job done.
Communication: Works well with engineers and clients; clear and professional at all times.
Organisation: Strong multitasking and time management skills.
Travel
Willingness: Holds a full UK license and willing to travel, including overnight stays.
Field Support Engineer in Milton Keynes employer: Jackie Wilsher Staff Service & Queensway Personnel
Join a dynamic and supportive team at our Milton Keynes Head Office, where we prioritise employee growth and development. As a Customer Care Representative, you'll benefit from a flexible working environment, including hybrid options after probation, and the chance to work with market leaders in the industry. Our inclusive work culture fosters collaboration and innovation, making it an excellent place for those seeking meaningful and rewarding employment.
Contact Details:
Jackie Wilsher Staff Service & Queensway Personnel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Support Engineer in Milton Keynes
✨Leverage Local Networking Events
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We think you need these skills to ace Field Support Engineer in Milton Keynes
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Jackie Wilsher Staff Service & Queensway Personnel, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
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Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
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How to prepare for a job interview at Jackie Wilsher Staff Service & Queensway Personnel
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
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As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Jackie Wilsher Staff Service & Queensway Personnel but also helps you get a feel for whether you’d thrive in that environment.
