At a Glance
- Tasks: Build strong relationships with clients and manage their accounts effectively.
- Company: Join a family-run electronics manufacturing business with a supportive culture.
- Benefits: Up to £30,000 salary, bonus, flexible hours, and generous holiday allowance.
- Other info: Enjoy a paid sabbatical after 6 years and excellent career development opportunities.
- Why this job: Be a trusted partner for clients and help them grow their businesses.
- Qualifications: Strong interpersonal skills and IT literacy, especially in Excel.
We are supporting our client to find a Customer Account Manager to join their emerging family run electronics manufacturing business! This is a varied role for a true relationship-builder who takes pride in nurturing their accounts, spotting opportunities to help our customers grow, and ensuring their experience is seamless.
Roles and Responsibilities:
- Act as the main point of contact for a portfolio of clients, building strong relationships and developing a deep understanding of their business objectives. The aim is to provide a consultative service that goes beyond transactional account management and establishes you as a trusted business partner.
- Prepare accurate and competitive quotations for customer projects. This role requires strong numerical skills, including the ability to calculate margins and mark-ups, ensuring solutions are commercially viable for the business while delivering value to customers.
- Identify opportunities for account growth by maintaining regular contact with customers, understanding their evolving needs, and recommending additional products or services that can add value to their operations.
- Serve as the internal advocate for your customers, liaising closely with production and supply chain teams to ensure projects are delivered in line with customer expectations and agreed specifications.
- Conduct occasional site visits with customers to strengthen relationships, gain a better understanding of their business operations, and identify opportunities for further collaboration.
Ideal Candidate:
- Previous experience within Contracts Electronics Manufacturing (desirable).
- Strong interpersonal skills, able to build relationships on the phone and in person.
- IT Literate with competency with Excel (for pricing and margins).
- Strong attention to detail.
Working Hours and Benefits:
- Working hours: 36.5 hours per week Monday to Friday with flexible start and finish times.
- Holidays: 25 days plus bank holidays, increasing annually to a maximum of 30 days.
- Enjoy a one month paid sabbatical after 6 years of service.
- Contributory pension scheme.
- Free onsite parking.
Customer Account Manager in Fordingbridge employer: Jackie Kerr Recruitment
Join a dynamic and supportive family-run electronics manufacturing business in Fordingbridge, where your role as a Customer Account Manager will be pivotal in nurturing client relationships and driving account growth. With a strong emphasis on employee well-being, enjoy flexible working hours, generous holiday allowances, and the unique opportunity for a paid sabbatical after six years of service, all within a collaborative and growth-oriented work culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Manager in Fordingbridge
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you can demonstrate your relationship-building skills and consultative approach. Role-play with a friend or in front of the mirror to nail that confident delivery.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Customer Account Manager in Fordingbridge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what makes you tick, especially in relation to building relationships with clients.
Tailor Your Application:Make sure to tailor your application specifically for the Customer Account Manager role. Highlight your relevant experience in account management and any previous work in electronics manufacturing. This shows us that you understand the job and are genuinely interested!
Be Detail-Oriented:Pay close attention to detail in your application. Double-check for any typos or errors, and ensure that your numerical skills are highlighted, especially if you have experience with pricing and margins. We love candidates who take pride in their work!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Jackie Kerr Recruitment
✨Know Your Clients
Before the interview, research the company and its clients. Understand their business objectives and how the role of Customer Account Manager fits into their strategy. This will help you demonstrate your ability to build strong relationships and act as a trusted partner.
✨Showcase Your Numerical Skills
Since the role requires strong numerical skills for preparing quotations, brush up on your Excel abilities. Be ready to discuss how you've calculated margins and mark-ups in previous roles, and maybe even bring examples of your work to showcase your competency.
✨Highlight Your Relationship-Building Experience
Prepare specific examples of how you've nurtured client relationships in the past. Think about times when you identified opportunities for growth or provided exceptional service that went beyond expectations. This will show your potential employer that you can thrive in a consultative role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to advocate for customers. Prepare for scenarios where you might need to liaise with production or supply chain teams. Think through how you'd handle challenges while ensuring customer satisfaction.
