At a Glance
- Tasks: Build strong relationships with clients and provide tailored solutions for their needs.
- Company: Join a family-run electronics manufacturing business with a supportive culture.
- Benefits: Flexible working hours, generous holiday allowance, and a paid sabbatical after 6 years.
- Other info: Enjoy a dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be a trusted partner to clients and help them grow their businesses.
- Qualifications: Experience in electronics manufacturing and strong interpersonal skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are supporting our client to find a Customer Account Manager to join their emerging family run electronics manufacturing business! This is a varied role for a true relationship-builder who takes pride in nurturing their accounts, spotting opportunities to help our customers grow, and ensuring their experience is seamless.
Roles and Responsibilities
- Act as the main point of contact for a portfolio of clients, building strong relationships and developing a deep understanding of their business objectives. The aim is to provide a consultative service that goes beyond transactional account management and establishes you as a trusted business partner.
- Prepare accurate and competitive quotations for customer projects. This role requires strong numerical skills, including the ability to calculate margins and mark-ups, ensuring solutions are commercially viable for the business while delivering value to customers.
- Identify opportunities for account growth by maintaining regular contact with customers, understanding their evolving needs, and recommending additional products or services that can add value to their operations.
- Serve as the internal advocate for your customers, liaising closely with production and supply chain teams to ensure projects are delivered in line with customer expectations and agreed specifications.
- Conduct occasional site visits with customers to strengthen relationships, gain a better understanding of their business operations, and identify opportunities for further collaboration.
Ideal Candidate
- Previous experience within Contracts Electronics Manufacturing (desirable).
- Strong interpersonal skills, able to build relationships on the phone and in person.
- IT Literate with competency with Excel (for pricing and margins).
- Strong attention to detail.
Working Hours and Benefits
- Working hours: 36.5 hours per week Monday to Friday with flexible start and finish times.
- Holidays: 25 days plus bank holidays, increasing annually to a maximum of 30 days.
- Enjoy a one month paid sabbatical after 6 years of service.
- Contributory pension scheme.
- Free onsite parking.
Customer Account Manager in Fordingbridge employer: Jackie Kerr Recruitment Ltd
Join a dynamic and supportive family-run electronics manufacturing business that values strong relationships and personal growth. As a Customer Account Manager, you'll enjoy a flexible working environment, generous holiday allowances, and the unique opportunity for a paid sabbatical after six years of service, all while contributing to a culture that prioritises collaboration and customer success.
Contact Details:
Jackie Kerr Recruitment Ltd Recruitment Team
