Head of Quality in Cramlington

We at JKR are excited to be supporting one of our long-standing clients in recruiting a Head of Quality! This role is a Senior Leadership position and will be accountable and responsible for all aspects of the company's Quality Management System.

Job Requirements

• The postholder will be responsible for the continual development of a Quality Management System which, at a minimum, meets the requirements of AS9100, to ensure customers receive products that consistently meet necessary standards.

Key Responsibilities

• Develop and implement Quality objectives including quality improvement strategies, which are aligned with company goals, AS9100 certification & regulatory compliance.
• Chair Management Reviews to ensure the continuing suitability and effectiveness of the Quality Management System and to assess any improvement opportunities for the Quality team.
• Lead, mentor, and motivate the Quality function, fostering a positive and high-performing work environment.
• Manage all regulatory compliance including but not limited to ROHS, REACH, CMRT, EMRT.
• Monitor regulatory changes and issue compliance updates internally and externally, as required.
• Monitor Cost of Poor Quality (COPQ), customer complaints, and other Quality indicators and drive projects to prevent & eliminate recurring issues as well as address special events in order to drive an overall improvement.
• Implement effective process and product control strategies such as PFMEA, control plans, Measurement Systems Analysis, Statistical Process Control, Production Part Approval Process, Layered Process Audits and Finished Goods audits, where necessary.
• Develop and implement ISO procedures to improve flexibility, compliance, standardisation and overall effectiveness.
• Perform Internal ISO and Supplier Quality audits and support customer audits as necessary to ensure compliance with AS9100 certification requirements.
• Lead and train others to develop effective corrective and preventive actions using 8D and Mistake Proofing concepts in response to customer concerns, COPQ data or regular product audit results.

Ideal Candidate

• Extensive experience in a Quality Management role.
• Previously held a senior position within a high mix / low to medium volume manufacturing environment.
• A proven record of results achieved from a continuous improvement approach.
• Several years of technical experience with Aerospace, Defence or Automotive customers.
• A high level of knowledge of the requirements of AS9100, QS 9000, ISO 9000, TS16949.
• Continuous Improvement skills such as FMEA, SPC, 8D, MSA.

Benefits

• Enhanced pension contributions.
• Employee assistance programme.
• Site incentive plan.
• Discounted online and high street shopping and lifestyle vouchers.
• Cycle to Work Scheme.
• Discounted RAC membership.
• Discounted Gym membership.
• 5 weeks (in hours) annual leave plus bank holidays.
• A supportive and friendly working environment with a focus on wellbeing and sustainability.