Harvey is seeking a Scaled Customer Success Manager to own renewals and expansion outcomes for a high-volume portfolio. You’ll collaborate with Sales, Legal, Engineering, and Product to maximize value and drive net revenue retention.
You’ll lead customer engagements, run value reviews, and use data to identify churn signals while advocating for Harvey’s AI-driven workflows across accounts.
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Strategic Scaled CSM: Renewals & Growth employer: Jackalope Digital LLC
MoonPay is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to lead innovative projects in real-time fraud detection while working alongside talented professionals. The company offers competitive benefits and a commitment to high-velocity delivery, making it an ideal place for those seeking meaningful and rewarding employment.
