Elite Technology in the United Kingdom is seeking a Principal Technical Support Analyst to lead our Tier 2 team and tackle complex cloud, API, and platform issues. You will guide a group of technical experts, partnering with Engineering and Product to deliver fast, accurate resolutions.
This customer-facing role requires confident communication with senior business and technical leaders during high-visibility incidents, with a hybrid work arrangement and UK-based hours.
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SaaS Tech Support Lead (UK Hybrid, Cloud & APIs) employer: Jackalope Digital LLC
MoonPay is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to lead innovative projects in real-time fraud detection while working alongside talented professionals. The company offers competitive benefits and a commitment to high-velocity delivery, making it an ideal place for those seeking meaningful and rewarding employment.