Senior Category Manager, Home EU in London

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast.

What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.

Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before.

We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place. Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.

If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.

We are seeking a Senior Category Manager, Home EU to join our growing team. This role owns the end-to-end product strategy for designated Home categories, with full accountability for assortment, launches, revenue, margins, and long-term category growth. In this role, you will play a critical part in scaling Quince’s value proposition in the EU by building a compelling, high-quality assortment that delights customers while delivering strong business results.

Responsibilities

• Own all end-to-end product strategy and assortment for designated Home categories in the EU, including category strategy, assortment, launches, and performance.
• Category-expert, sets long-term strategy with support; may build department from the ground up, with oversight.
• Partner with Marketing to develop and lead the go-to-market strategy and execution for these categories in the EU.
• Partner with Supply Chain and Sourcing to maximize margin for category in the EU.
• Analyze data to drive decision-making, including sales velocity, margin, return rate, etc.
• Collaborate with key cross-functional partners, particularly Design, Creative, Planning, and Marketing, to ensure we are developing products that meet our brand/style requirements, we are maintaining in-stock position, and are driving traffic to key products.
• Leveraging data for ratings, reviews, and return rates, participate and spearhead quality improvements for any products in assortment with improvement opportunities.
• Assist in onboarding additional best-in-class vendors to the Quince model to expand source base.
• Continuously identify whitespace in the assortment and refine product roadmap based on new information and learnings.
• Build site merchandising strategy, including PDP improvements roadmap and top nav and filter optimizations.

Qualifications Required

• 8-10 years of retail merchandising or buying experience in home categories, with demonstrated ownership of category performance.
• E-commerce experience and/or DTC experience preferred.
• Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities.
• Product obsessed with experience in leveraging data tools and external sources.
• Critical eye to anticipate customer needs (both the “science” and “art” of retail merchandising).
• Highly organized, detail-oriented, and execution-focused, with a demonstrated ability for building scalable processes and driving cross-functional alignment.
• Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success.
• Bachelor’s Degree, preferred.
• Role is based in one of our UK/EU (London, Madrid, or Berlin) offices, with 4 days per week (Monday-Thursday) in office requirement.

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.