Goodlord is seeking a complaints handler based in Lincoln, working two days per week from our Lincoln City Centre office and the remaining three days remotely (or in the office if you prefer). You’ll be part of our central complaints function, ensuring customers receive timely, fair and regulated complaint resolutions.
You’ll manage the complaints inbox, acknowledge timelines, handle cases in line with FCA procedures, maintain records, investigate with cross-team collaboration, and write
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FCA Regulated Complaints Resolution Specialist in Lincoln employer: Jackalope Digital LLC
MoonPay is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to lead innovative projects in real-time fraud detection while working alongside talented professionals. The company offers competitive benefits and a commitment to high-velocity delivery, making it an ideal place for those seeking meaningful and rewarding employment.