Lead Product Designer, Growth

Lead Product Designer, Growth

Full-Time 90000 - 110000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the design of engaging web experiences that help customers discover Monzo's value.
  • Company: Join a mission-driven fintech company transforming banking for everyone.
  • Benefits: Competitive salary, flexible hours, learning budget, and relocation support.
  • Other info: Collaborative environment with opportunities for mentorship and career growth.
  • Why this job: Make a real impact on how people manage their money with innovative design.
  • Qualifications: Proven experience in web design and a passion for customer behaviour.

The predicted salary is between 90000 - 110000 £ per year.

We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK.

As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond.

Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo.

London (Hybrid) / UK Remote | £90,000 - £110,000 + Incentive Awards tied to your performance +Benefits

Our Design team

We’re a team of 115+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro.

We’re on a mission to make money work for everyone.

Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale.

We design for the "magic moments"

We’ve built a bank that feels human, not just functional.

Our product is our personality.

We blend research, empathy, data and craft to turn everyday interactions into memorable experiences.

Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future — and there’s a huge opportunity to make your mark.

About Growth

Our Growth collective is focused on helping more people discover Monzo, understand what makes us different, and find the products that can make money work better for them.

For this role, you’ll have a particular focus on our web experiences, helping us rethink how people discover, explore and choose Monzo before they ever open the app.

You’ll combine strong visual and interaction design with a data-informed mindset, using experimentation and customer insight to understand what works and continuously improve the experience.

You don’t need to have worked in a dedicated Growth team before.

We’re interested in designers who are curious about customer behaviour, comfortable using data to inform their decisions, and excited by the opportunity to apply exceptional craft to high-impact customer journeys.

You’ll play a key role by...

  • Leading the design of high-quality web experiences that help new and existing customers discover the value Monzo can bring to their financial lives.
  • Using quantitative and qualitative data to identify opportunities, understand customer behaviour and make informed design decisions.
  • Turning customer and business problems into clear hypotheses, designing experiments and using what you learn to shape what we do next.
  • Bringing exceptional visual and interaction craft to our web experiences, creating work that feels unmistakably Monzo while driving meaningful customer and commercial outcomes.
  • Tackling complex and ambiguous design challenges, balancing customer needs, business goals and technical constraints to create simple, effective experiences.
  • Defining compelling product visions and direction, helping teams think beyond individual experiments towards a coherent long-term customer experience.
  • Partnering closely with Product, Engineering, Data and Research throughout the design process, bringing people together around customer problems and opportunities.
  • Using AI to level-up parts of your design workflow. Whether that’s ideation, analysis, prototyping or shipping production code.
  • Taking a pragmatic approach to experimentation — moving quickly when we need to learn, while knowing when an experience needs a higher level of craft and polish.
  • Acting as a role model in Design, sharing your work broadly, mentoring others, and contributing to the growth and success of the wider Design team.
  • We’d love to hear from you if…
  • You have a proven track record of designing high-quality web experiences , with a portfolio that demonstrates strong visual and interaction design craft.
  • You’re comfortable using data to inform your design decisions , partnering with Data Scientists or Analysts to understand customer behaviour and measure the impact of your work.
  • You can connect great customer experiences with measurable outcomes and understand how design can contribute to wider product and commercial goals.
  • You’re comfortable forming hypotheses, experimenting with different approaches and adapting your thinking as you learn.
  • You can balance speed and experimentation with a high bar for craft, knowing when to prototype quickly and when to invest in creating an exceptional final experience.
  • You’re a natural collaborator who can bring together Product, Engineering, Data, Research and other partners around complex customer problems.
  • You thrive in ambiguity and can create clarity and direction when the answer isn’t immediately obvious.
  • You’re comfortable thinking beyond an individual screen or experiment, connecting work across journeys and helping shape a longer-term vision.
  • You’re a role model who actively contributes to the growth of the Design team through mentoring, feedback and sharing your expertise.
  • You’re excited about Monzo’s mission to make money work for everyone and the opportunity to help more people discover the value of Monzo.
  • What’s in it for you

£90,000 - £110,000 + Incentive Awards tied to your performance.

We’ll help you relocate to the UK.

We can sponsor your visa.

This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
£1,000 learning budget each year to use on books, training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more!

  • The application journey has 3 key steps
  • 30-minute call with our Recruiter, Tom
  • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team
  • 2 x 45-minute interviews covering Teamwork and Impact

This process should take around 4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo.

At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us.

This is integral to our mission of making money work for everyone.

You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.

We’re an equal opportunity employer.

All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage.

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Lead Product Designer, Growth employer: Jackalope Digital LLC

MoonPay is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to lead innovative projects in real-time fraud detection while working alongside talented professionals. The company offers competitive benefits and a commitment to high-velocity delivery, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Jackalope Digital LLC Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Lead Product Designer, Growth

Show Off Your Portfolio

In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.

Get Involved in Design Communities

Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.

Tailor Your Applications

When you find a role that excites you, like the one at Jackalope Digital LLC for a Lead Product Designer, Growth, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!

Leverage Social Media

Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Jackalope Digital LLC before they go live!

We think you need these skills to ace Lead Product Designer, Growth

Web Experience Design
Visual Design
Interaction Design
Data Analysis
Customer Insight
Experimentation
Hypothesis Formation

Some tips for your application 🫡

Showcase Your Design Process:When you're applying for a UX/UI Design role like Lead Product Designer, Growth at Jackalope Digital LLC, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!

Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Jackalope Digital LLC does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.

Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Jackalope Digital LLC. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.

Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Jackalope Digital LLC.

How to prepare for a job interview at Jackalope Digital LLC

Show Off Your Portfolio

When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Jackalope Digital LLC, be prepared to discuss your design decisions and how they solve specific user problems.

Prepare for Design Challenges

Expect to face some practical design tasks during your interview. Jackalope Digital LLC might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!

Know the Tools of the Trade

Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Jackalope Digital LLC!

Show Passion for User Experience

In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Jackalope Digital LLC is looking for.