Checkout.com is seeking an Analyst I for Merchant Product Support in London. You will receive and manage merchant and internal requests via multiple channels, investigate issues within your product scope, provide timely updates, and work to SLAs.
You’ll diagnose payment flows, system logs, and transaction data, escalate when needed, and collaborate with Product and Engineering to improve tools and processes.
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Fintech Product Support Analyst I employer: Jackalope Digital LLC
MoonPay is an exceptional employer that fosters a dynamic and collaborative work culture in the heart of London. With a strong emphasis on employee growth, you will have the opportunity to lead innovative projects in real-time fraud detection while working alongside talented professionals. The company offers competitive benefits and a commitment to high-velocity delivery, making it an ideal place for those seeking meaningful and rewarding employment.
