At a Glance
- Tasks: Drive client growth and manage strategic relationships for embedded insurance partners.
- Company: Kota, a modern insurance and benefits platform transforming employee experiences.
- Benefits: Health insurance, pension contributions, WFH stipend, generous PTO, and team offsites.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a fast-growing company and make a real impact in the insurance industry.
- Qualifications: 4+ years in account management or similar roles, strong relationship-building skills.
The predicted salary is between 49500 - 60500 £ per year.
About Kota
Kota is reimagining insurance and retirement benefits for the modern workforce.
Through our two flagship products, Kota Platform, the first fully integrated benefits platform, and Kota Embed, our embedded insurance solution, we're making benefits more accessible, valued, and global.
Today, we power benefits for tens of thousands of employees at Europe's most forward-thinking companies, including Carwow, Tines, Zoe, and Remote.
Founded in 2022, we've raised more than €20M from leading investors like EQT Ventures, Eurazeo, Northzone, and Frontline, along with founders and executives from Workday, Remote, Personio, Open AI, and more.
The Role
We're hiring an Account Manager to join our Embed team and own the post-launch success of our embedded partners.
As we expand into new geographies and onboard more complex enterprise clients, we need someone who can drive growth, strengthen relationships, and make sure partners get the full value of Kota Embed.
You'll manage a portfolio of enterprise and mid-market clients as their strategic commercial partner: driving expansion across new countries, deepening stakeholder relationships, and surfacing insights that shape our product and operational priorities.
You'll help define how we scale embedded insurance globally and build this function from the ground up.
You're joining at a moment of real momentum for Embed.
New clients, markets and opportunities are coming online fast, which brings both challenge and the chance to make a genuine impact.
What You'll Do
- Drive client growth: expand usage across new countries, product modules and eligible populations, and build clear account plans, forecasts and expansion roadmaps.
- Spot upsell and expansion triggers early, then coordinate internally to execute them.
- Own strategic relationships as the primary contact for post-launch Embed clients, building multi-level relationships across their Product, Ops and Commercial teams.
- Run structured QBRs that align stakeholders and drive long-term partnership value.
- Own client-level escalations (not consumer queries), coordinating resolution across Product, Integrations, Expansion & Benefits, and Embed Operations, and keeping clients informed through issues or delays.
- Track account performance across revenue, lives, satisfaction and operational health, surfacing trends and risks early and turning them into clear action.
- Champion the voice of the client: distil feedback into insights for Product, Expansion and Ops, and help shape the Embed partnership model and lifecycle as we scale.
What We're Looking For
- 4+ years in account management, partnerships, customer success or a similar client-facing role.
- Strong relationship builder, confident with senior stakeholders.
- Commercially minded: comfortable with basic forecasting, spotting opportunities and supporting commercial conversations.
- A proactive operator who creates clarity where there isn't any and thrives in fast-paced, high-growth settings.
- Highly organised and calm under pressure, able to manage multiple clients at pace.
- Can simplify complexity for clients and internal teams alike.
- Able to understand how API-driven or embedded products work (no deep technical knowledge needed).
- Experience in health insurance, benefits, EOR/GP or Saa S/fintech is a plus.
Our Values
- Have Integrity. We care deeply about our why and it won't jeopardise our how.
- Care Deeply. Our products are our story, we look at the details, go the extra mile to delight customers.
- Own Your Ship. Ask why, do the work, get the data, solve the problem, be an owner.
- Raise the Bar. We continuously look to push past good enough. Expect more, move faster, and never stop raising your and the team's standards.
- Play to Win. We exist because we decided to say no to the norm, now we do this everyday.
- Kota Benefits
- Health Insurance via Kota (€1,800 toward a plan of your choice)
- Workplace Pension with matched contributions up to 5% via Kota
- WFH stipend to support your home office
- Generous Paid Time Off, work hard and recharge fully
- Annual company-wide offsite + dedicated team offsite
- #J-18808-Ljbffr
Account Manager employer: Jackalope Digital LLC
At Anthropic, we pride ourselves on fostering a collaborative and innovative work culture that empowers our engineers to make a real impact. Located in vibrant London or San Francisco, we offer competitive benefits, continuous learning opportunities, and a commitment to employee growth, ensuring that you can thrive both personally and professionally while working on cutting-edge connectivity infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jackalope Digital LLC). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jackalope Digital LLC. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jackalope Digital LLC.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jackalope Digital LLC. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jackalope Digital LLC
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jackalope Digital LLC to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jackalope Digital LLC, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jackalope Digital LLC's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
