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For Companies At a Glance
- Tasks: Lead the store team, manage operations, and ensure excellent customer service.
- Company: Join Jack Wills, part of the Frasers Group, a fast-growing UK retailer reshaping the industry.
- Benefits: Enjoy a competitive salary, 20% staff discount, monthly bonuses, and career progression opportunities.
- Why this job: Be a hands-on leader in a dynamic environment that values innovation and personal development.
- Qualifications: 3 years of fashion retail experience and a proven track record in team development required.
- Other info: Embrace a culture of growth with exciting learning programs and long service awards.
The predicted salary is between 24000 - 36000 £ per year.
Supervisor – Gloucester
Company Description
As a Jack Wills employee, part of the Frasers Groupyou will be part of one of the UKs fastest growing retailers. We are rethinking retail and with our varied collection of brands, we\’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business.
We are now looking for a Supervisor to join the team in Gloucester.
Job Description
We want Managers who are fearless, will take risks and reap the rewards.
The Ambition
You will be a hands-on Manager who leads by example, and you will operate as a business manager for your store, ensuring that business initiatives are met with positivity and pace, whilst controlling and delivering across the board for store operations, customer service, budget control, people and product.
Key Result Areas and Competencies:
Manage store operations and ensure delivery to expectation on all KPI\’s
Train and coach the team to best practice and provide evidence of best practice through area/regional visits
Use reports to ensure wage controls are met on a weekly basis, resolving any issues quickly and effectively
Understand business and customer expectation and motivate the team to deliver an excellent customer experience
Understand product features and benefits and train your team to maximise sales opportunity.
Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance
Be self-driven in own personal development and take on developmental feedback constructively
Plan for development and create a clear team succession plan to encourage next generation and support business growth
Understand and promote the Frasers Group core values and coach the team to engage with these values
Engage with your team to feedback new ideas and contribute to the wider business
Inspire the team and act as a role model. Take a \’hands-on\’ approach to management and running of the store
Qualifications
The Requirements
Minimum of 3 years fashion retail experience
Ability to positively impact results in sales, payroll and stock loss
Proven record of developing a Management team and talented individuals
Must be able to work well under pressure and to strict deadlines
Committed to achieving the highest store standards and customer service experiences
Strong commercial awareness and able to analyse company and store reports
A \’hands-on\’ approach to getting things done
Additional Information
The Rewards:
- Basic rate salary 30,222 per annum
- 20% Staff Discount across all Frasers group Stores
- Excellent bonus scheme paid monthly
- Amazingcareer progression opportunitiesand new exciting learning & development programs
- Cycle to work scheme
- Long service awards
- Monthly Commission across a wide range of products
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Supervisor - Gloucester employer: Jack Wills
Contact Detail:
Jack Wills Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Gloucester
✨Tip Number 1
Familiarise yourself with the Frasers Group and its core values. Understanding their mission and how they operate will help you align your approach during interviews and discussions, showcasing that you're a great fit for their culture.
✨Tip Number 2
Prepare to discuss your previous experience in fashion retail, particularly any instances where you've successfully managed a team or improved store performance. Be ready to share specific examples that demonstrate your leadership skills and commercial awareness.
✨Tip Number 3
Showcase your ability to handle pressure by preparing scenarios where you've effectively managed tight deadlines or challenging situations. This will highlight your resilience and problem-solving skills, which are crucial for a Supervisor role.
✨Tip Number 4
Engage with current employees or connect with them on platforms like LinkedIn. Gaining insights from those already in the company can provide you with valuable information about the work environment and expectations, helping you tailor your approach.
We think you need these skills to ace Supervisor - Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in fashion retail, particularly any supervisory roles. Use specific examples to demonstrate how you've positively impacted sales and team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the Frasers Group's values. Mention how your hands-on management style aligns with their expectations and how you can contribute to their ambitious goals.
Highlight Key Competencies: In your application, emphasise your ability to manage store operations, train and develop teams, and maintain high customer service standards. Use metrics or achievements to back up your claims.
Showcase Your Commercial Awareness: Demonstrate your understanding of the retail industry and the challenges it faces. Discuss how you stay informed about competitors and market trends, and how this knowledge can benefit the store's performance.
How to prepare for a job interview at Jack Wills
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your hands-on approach and how you motivate others.
✨Understand the Brand and Its Values
Familiarise yourself with Jack Wills and the Frasers Group's core values. Be ready to discuss how you can embody these values in your role and how they align with your personal work ethic.
✨Prepare for KPI Discussions
Since managing store operations and KPIs is crucial, be prepared to talk about your experience with sales, payroll, and stock loss. Bring specific examples of how you've met or exceeded these metrics in previous roles.
✨Demonstrate Commercial Awareness
Show that you understand the retail landscape by discussing current trends, competitors, and customer expectations. This will highlight your ability to make informed decisions that drive business success.
