Payroll & Benefits Manager in London

London, England, United Kingdom. Must be able to work onsite in our Hammersmith office 3 days/week.

What You’ll Be Doing

• Payroll & Compliance
  • Own end-to-end payroll administration for the UK, including payroll processing, audits, reconciliations, and resolution of payroll queries and issues.
  • Ensure payroll compliance and delivery of all statutory reporting requirements, including PAYE, National Insurance, RTI submissions, year-end activities, and other UK-specific obligations.
  • Research, evaluate, and implement a suitable payroll processing tool and supporting processes for the UK market.
  • Manage relationships with external payroll providers (Safeguard) across international markets, where applicable.
  • Maintain the accuracy and timeliness of payroll data, with strong internal controls and ongoing audit readiness.
  • Lead statutory and regulatory reporting activities, including Gender Pay Gap reporting.
• Benefits & Leaves of Absence
  • Serve as the first point of contact for employee benefits administration and day-to-day employee queries.
  • Manage the UK benefits programme, including enrolments, renewals, vendor relationships, and annual benefits negotiations.
  • Lead the annual benefits selection window, including employee communications, education materials, and system updates.
  • Manage leave of absence programmes, ensuring compliance with UK employment legislation and statutory requirements, including family-related leave and statutory pay obligations.
  • Monitor and communicate legal and regulatory changes impacting benefits and leave programmes.
  • Provide oversight of benefits programmes for other international offices, working with local providers and internal stakeholders as required.
• Recruitment, Onboarding, and Offboarding Support
  • Generate offer letters and employment contracts for new hires in compliance with UK employment legislation.
  • Complete right-to-work checks and maintain accurate documentation for all employees.
  • Partner with HR and hiring managers to ensure a smooth and compliant onboarding experience.
  • Facilitate offboarding processes, including final documentation, and compliance with legal and company requirements.
• HRIS Data & Analytics
  • Own HRIS (ADP) system administration for all employee transactions.
  • Maintain accurate employee data across payroll, benefits, and HRIS.
  • Produce people analytics and compliance reports, analysing trends and providing insights to stakeholders.
• Compensation Programmes
  • Support compensation-related components, including incentive plans, allocations, and data accuracy.

Who You Are

• Passionate about payroll and benefits, and delivering an exceptional employee experience.
• Highly organised and detail-oriented, with a strong commitment to data accuracy and compliance.
• Comfortable juggling multiple priorities in a fast-paced environment.
• Service-oriented, empathetic, and patient, with a high-touch, client-service mindset.
• Proactive and forward-thinking, with the ability to evaluate and improve operational practices.
• Trusted to handle sensitive information with discretion and integrity.

What Will Help You Succeed

• 5+ years of experience in payroll and benefits administration, including managing UK leave of absence programmes and compliance with statutory requirements.
• Strong knowledge of UK payroll, employee benefits, and employment legislation.
• Experience with payroll processing tools, and benefits programme oversight.
• Strong analytical, reporting, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to engage stakeholders across all levels.

Last, but not least, we believe in diversity, equity, and inclusion.

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law.

Jack London has been recognised in Campaign’s Best Places to Work two years running.