At a Glance
- Tasks: Support clients through the event sales process and ensure exceptional service.
- Company: Join a dynamic team at a leading event management company.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Collaborative environment with plenty of room for creativity and innovation.
- Why this job: Be the key player in creating memorable events and building lasting client relationships.
- Qualifications: Strong communication skills and experience in account or event management.
The predicted salary is between 30000 - 40000 £ per year.
The Account Executive will play a crucial role in supporting the Account Management team and managing a portfolio of clients. This position involves guiding clients through the event sales process, from project inception to event delivery, ensuring smooth communication and exceptional customer service throughout.
Responsibilities
- Support stakeholder mapping to identify key contacts within an account.
- Engage with client stakeholders to discuss new projects, prepare proposals, and provide initial budget guidance.
- Assist Account Directors and Leads in developing and implementing client retention strategies.
- Contribute to the new business strategy and generate opportunities from these initiatives.
- Support marketing strategies, including client case studies and social media campaigns.
- Prepare and deliver stakeholder proposals promptly.
- Assist in client onboarding initiatives with Account Directors and Leads.
- Follow up with clients post-event to gather feedback and discuss upcoming projects.
- Support client business reviews through feedback collection and data collation.
- Prepare and deliver client feedback and case studies internally and externally.
- Lead project handover with the Operations team, ensuring timely responses and clear briefings.
- Prepare initial budgets and statements of work, as directed by Account Directors and Leads.
- Update the Procim budget system under the direction of Account Directors and Leads.
- Review post-event reports with operational teams.
- Create client presentations to meet agreed deadlines post-event.
- Collaborate with internal teams to develop post-event case studies.
- Attend company training days and meetings as required.
- Undertake additional tasks as needed to support the business.
Required Skills
- Strong communication and interpersonal skills.
- Experience in account management or event project management.
- Proficiency in budget preparation and financial management tools.
- Ability to build and maintain strong client relationships.
- Excellent organizational and multitasking abilities.
- Proficient in Microsoft Office Suite and relevant project management software.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
Account Executive in Leatherhead employer: Jack Morton Worldwide
At Jack Morton Worldwide, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our team members enjoy comprehensive benefits, ample opportunities for professional growth, and the chance to work on impactful healthcare projects in a dynamic environment. Located in a vibrant area, we offer a unique blend of creativity and strategic execution, making it a rewarding place to advance your career in healthcare content and activation.
