At a Glance
- Tasks: Lead the launch of a brand-new store and build an amazing team.
- Company: Join JACK & JONES, a vibrant brand known for denim and good vibes.
- Benefits: Competitive salary, monthly bonuses, 50% discount, and career growth opportunities.
- Other info: Dynamic team culture where fun and support go hand in hand.
- Why this job: Be part of something new and make a real impact in retail.
- Qualifications: Experience in retail leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
A Brand-New Chapter. An Exciting Opportunity.
JACK & JONES, the brand known for great denim, effortless style and good vibes, is opening a brand-new store in Bluewater in July 2026 and we're looking for an inspiring Deputy Manager to lead the journey from day one.
We are looking for an experienced and driven Deputy Manager to support and assist the Store Manager in launching our new store in Bluewater.
This is a unique opportunity to build a store team from the ground up, create strong commercial culture, and establish the brand as a key destination within one of the UK's leading shopping centres.
Joining JACK & JONES means being part of a brand where product, people and great results are what matter most.
If you're passionate about retail leadership, love fast-paced environments and want to take ownership of something new, this could be the perfect opportunity.
Key Responsibilities as Assistant Store Manager, you will
- Help and support with all aspects of the store opening, including recruitment, onboarding, and training of the team
- Support with store set‑up, visual merchandising, and floor layout implementation
- The Assistant Store Manager will play a key role during the set‑up phase and should be flexible to work extended hours where needed to deliver a successful opening.
- Commercial Leadership
- Support and assist the Store Manager by working in partnership with the Store Manager and the wider management team to deliver outstanding results.
- Analyse sales performance daily and make strong commercial decisions to maximise results.
- Ensure smooth daily operations, leading the store confidently in the absence of the Store Manager.
- Team Leadership & Culture
- Be a role model to the team, driving great energy and atmosphere on the shop floor.
- Support the growth and development of your team to deliver on KPIs, product knowledge, service, visual merchandising, and operations.
- Support recruitment, onboarding, training, and ongoing coaching for your store team.
- Champion JACK & JONES values and help create an inclusive, positive culture for colleagues and customers.
Do you have the fire?
We’re looking for someone who
- Has experience as a Supervisor, Assistant Manager, Deputy Manager, or similar leadership role within retail.
- Strong communication and people skills – you enjoy building relationships.
- A real passion for our brand, our product, and delivering the best customer experience.
- Ownership mindset – you step up, take initiative, and get things done.
- A commercial mindset with a drive for achieving and exceeding results.
- Confidence in navigating change and embracing new challenges (especially in a new store opening environment!).
What we offer
- The opportunity to build and develop your store from day one
- Competitive salary + monthly bonus
- Inspiring training courses and leadership development programmes
- Uniform allowance and 50% employee discount
- Career opportunities within BESTSELLER, a global fashion company
- A supportive team culture where colleagues look out for each other and have fun
INTERESTED?
Apply now – we interview on an ongoing basis, so don't miss out.
We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability or religious background, while creating an empowering environment where people can thrive and develop.
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Assistant Store Manager in London employer: Jack & Jones
At JACK & JONES, we pride ourselves on being an excellent employer by fostering a vibrant work culture that values teamwork and personal growth. Our Merry Hill store offers competitive benefits such as a uniform allowance and employee discounts, alongside ample opportunities for career development, making it a rewarding place for those passionate about fashion and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Jack & Jones, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Jack & Jones!
We think you need these skills to ace Assistant Store Manager in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Jack & Jones, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Jack & Jones and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Jack & Jones that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Jack & Jones
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
