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- Tasks: Lead a dynamic retail team and drive store success on Oxford Street.
- Company: Join JACK & JONES, Europe's leading menswear retailer with over 1000 stores.
- Benefits: Enjoy competitive salary, monthly bonuses, 50% employee discount, and inspiring training programs.
- Why this job: Make a significant impact in a fun, collaborative environment while exceeding customer expectations.
- Qualifications: Proven retail management experience and a passion for driving sales and team development.
- Other info: We embrace diversity and provide equal opportunities for everyone.
The predicted salary is between 36000 - 60000 £ per year.
Are you a seasoned retail leader with a passion for driving results and building high-performing teams? Do you thrive in fast-paced environments and have a knack for exceeding customer expectations? If so, we invite you to explore a dynamic career opportunity as our General Manager!
JACK & JONES | General Manager (UK)
Welcome to the success story of our brand new Flagship Store.
In November 2024, we opened the first joint JACK & JONES and JJXX Store in the heart of Oxford Street in London. Now, we’re looking for a passionate and experienced General Manager to take the reins and continue driving us to retail success.
THE ROLE – Lead the Way to Retail Excellence
As our General Manager, you will be the backbone and driving force behind the success of our retail store. You’ll lead a team of three managers (Womenswear, Menswear and Stock & Operations), ensuring the continued smooth operation of the store and maintaining the high standards we’ve already set. You will be responsible for management overall of the store, ensuring efficient operations, exceptional customer service, and achievement of sales goals.
Your responsibilities will include:
- Leadership: Providing strong leadership and motivation to your team, fostering a positive and collaborative environment.
- Performance: Maintaining and exceeding sales growth and profitability targets, implementing successful strategies.
- Operations: Overseeing all aspects of store operations, including payroll costs, inventory management, and loss prevention.
- Customer Experience: Upholding the exceptional customer experience we’ve established, ensuring the JACK & JONES standards are met and exceeding customer expectations.
- Team Development: Coaching and mentoring your team, fostering their professional growth and development. Leading by example.
- Collaboration: Working closely with different departments to ensure brand alignment and successful campaign execution.
WHAT WE OFFER
- Competitive salary dependent on experience
- Monthly bonus package
- Inspiring training courses, and leadership development programmes
- Competitive uniform allowance and 50% employee discount
- A global fashion company with endless opportunity to develop
- A great team, who look out for one another and are here to have fun
- The ownership to develop yourself and your store from day one, making a significant impact on the day-to-day operations of the store.
WHAT IT TAKES
- Proven experience as a manager within a large store setting
- Driving effective planning and execution of the JACK & JONES service and product concept through your management team for your store.
- Oversee daily store operations, including opening and closing procedures, cash handling, and security checks
- Result oriented with a passion for exceeding targets and driving growth with a proven track record of driving sales growth and exceeding customer satisfaction targets
- You inspire, train and grow your team through continuous coaching and utilising Growth Management
- Passion for our products and brand
- Not afraid of a challenge & change
- Embraces a collaborative approach and thrives in a fast-paced environment.
- Ownership, results driven but also able to have fun while you work.
Our universe is a drama-free zone. It’s good jeans with good vibes. Product, people, and great results – that’s all that matters in our world.
INTERESTED
If you’re ready to take the helm of a thriving retail store and lead your team to success, we encourage you to apply! Join us and make your mark in the exciting world of retail! – Apply now, we interview on an ongoing basis, so don’t miss out. We provide equal opportunities for everyone, irrespective of gender, age, ethnicity, national origin, sexual orientation, disability or religious background, while creating an empowering environment where people can thrive and develop. For more information, visit
ABOUT JACK & JONES
JACK & JONES is high-quality fashion for young men. Founded in 1990, JACK & JONES is now the largest business unit within BESTSELLER and is, with its 1000+ stores, the biggest menswear retailer in Europe. With jeans as the core business, JACK & JONES enriches the heritage of authentic jeanswear by respecting history and focusing on innovative treatments and designs.
JACK & JONES covers the many facets of a young man’s wardrobe. From his playful youth to his need for timeless classics, the brand brings in a world of brotherhood, fun, and good vibes in all its designs. And since 2017, JACK & JONES has expanded its brand portfolio with JACK & JONES PLUS, JACK & JONES JUNIOR, and JJXX.
JACK & JONES is part of the worldwide fashion company BESTSELLER. For more information, please go to or
JACK & JONES was founded to be the best denim brand for men globally and has always been focused on innovation, design, qualities, and trends. And today, over 30 years later, JACK & JONES has become one of Europe’s leading producers of men’s fashionwear with more than one thousand stores in 38 countries. At BESTSELLER, we own it. Every chance. Every challenge. Every choice. We’re the global fashion company that’s fast-paced and family-run. We’re the business that’s built some of the strongest brands in the industry. By empowering every individual to own their journey, we’ve found the courage to keep getting better. To act more sustainably. To foster diversity and provide equal opportunities. To compete more confidently. And to keep challenging the status quo. Time and time again. We are BESTSELLER – and together, we own it.
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General Manager - Oxford Street employer: JACK & JONES
Contact Detail:
JACK & JONES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Oxford Street
✨Tip Number 1
Familiarize yourself with JACK & JONES' brand values and product offerings. Understanding the essence of the brand will help you align your leadership style with their expectations and demonstrate your passion for their products during the interview.
✨Tip Number 2
Prepare to discuss specific examples of how you've driven sales growth and improved customer satisfaction in previous roles. Highlighting your results-oriented mindset will show that you can meet and exceed the targets set for the General Manager position.
✨Tip Number 3
Emphasize your experience in team development and coaching. Be ready to share strategies you've used to inspire and grow your team, as this aligns perfectly with the role's focus on leadership and collaboration.
✨Tip Number 4
Showcase your ability to thrive in fast-paced environments. Share instances where you've successfully managed multiple priorities and adapted to change, as this is crucial for leading a flagship store like the one on Oxford Street.
We think you need these skills to ace General Manager - Oxford Street
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, particularly in leading teams and driving sales growth. Use specific examples that demonstrate your ability to exceed customer expectations and manage store operations effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and leadership. Mention how your values align with JACK & JONES and provide examples of how you've successfully led teams in fast-paced environments.
Showcase Your Achievements: Quantify your achievements in previous roles. For instance, mention specific sales targets you exceeded or successful strategies you implemented that improved customer satisfaction. This will help you stand out as a results-driven candidate.
Research the Brand: Familiarize yourself with JACK & JONES' brand values, product offerings, and recent developments. This knowledge will allow you to tailor your application and demonstrate your genuine interest in the company during the interview process.
How to prepare for a job interview at JACK & JONES
✨Show Your Leadership Skills
As a General Manager, strong leadership is key. Be prepared to share examples of how you've successfully led teams in the past, focusing on your ability to motivate and inspire others.
✨Demonstrate Your Results-Driven Mindset
Highlight your track record of exceeding sales targets and improving customer satisfaction. Use specific metrics or achievements to illustrate your success in driving growth.
✨Emphasize Your Operational Expertise
Discuss your experience with store operations, including inventory management and loss prevention. Show that you understand the importance of efficient operations in achieving overall store success.
✨Prepare for Team Development Questions
Be ready to talk about how you coach and mentor your team. Share strategies you've used to foster professional growth and create a positive work environment.
