At a Glance
- Tasks: Lead the scaling of clinical infrastructure and integrate AI-driven workflows for mental health care.
- Company: Join Joyous.team, a leader in accessible mental health care with a mission-driven approach.
- Benefits: Competitive salary, impactful work, and the chance to shape the future of mental health.
- Other info: Be part of a rapidly growing team and influence the future of mental health care.
- Why this job: Make a real difference in mental health while working with cutting-edge technology and a passionate team.
- Qualifications: 10+ years in healthcare operations with expertise in compliance and clinical team management.
The predicted salary is between 120000 - 180000 £ per year.
Joyous.team is a Silicon Valley-based Public Benefit Corporation and a global leader in accessible mental health care, having treated over 85,000 patients with low-dose ketamine therapy.
You will lead the scaling of Joyous.team’s clinical infrastructure, transitioning a distributed workforce to a Professional Corporation model. Overseeing 65+ providers across 28 states, you’ll integrate AI-driven workflows and maintain rigorous regulatory standards to deliver life‑changing care. This role sits at the intersection of clinical excellence, technology, and strategic operational leadership.
Why This Role Is Remarkable:
- Join a category‑defining Public Benefit Corporation that has already served over 14 million doses, making it one of the largest ketamine therapy programs globally.
- Lead a high‑impact transition from 1099 contractors to a W‑2 workforce, building the operational backbone for a team projected to grow from 65 to 200+ providers.
- Directly influence the future of mental health by partnering with Silicon Valley technologists to deploy AI‑assisted clinical documentation and predictive patient analytics.
What You Will Do:
- Establish and operate a newly formed Professional Corporation, managing HR, payroll, benefits, and multi‑state employment compliance for a distributed clinical team.
- Ensure full regulatory adherence across 28+ states, overseeing DEA requirements, controlled substance protocols, and complex telehealth licensing for MDs, NPs, and RNs.
- Manage end‑to‑end pharmacy and supply chain partnerships, negotiating SLAs with compounding pharmacies to ensure medication quality and timely delivery to patients.
The Ideal Candidate:
- Has 10+ years of healthcare operations leadership with proven experience managing a Professional Corporation and direct oversight of licensed clinical teams.
- Possesses deep expertise in DEA regulations, HIPAA, and multi‑state medical compliance, ideally within the behavioral health, substance use, or telehealth sectors.
- Demonstrates a forward‑thinking vision for AI/ML integration in healthcare workflows, with a track record of driving digital transformation in clinical settings.
VP of Operations at Joyous.team in Tipton employer: Jack & Jill
At Jack & Jill, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our team enjoys a range of benefits including flexible working arrangements, professional development opportunities, and a collaborative environment that encourages creativity and growth. Located in a vibrant area, we offer unique advantages such as access to cutting-edge technology and the chance to work with industry leaders in AI-driven marketing strategies.
